We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.
About the team
Coles Liquor is a trusted retailer with three iconic trading banners, Liquorland, First Choice Liquor Market and Vintage Cellars. Our purpose is to help adult Australians lead happier and healthier lives by drinking in a responsible and sustainable way. As a drink’s specialist, Coles Liquor hosts an extensive range of wines, spirits and beers and we are passionate about providing customers with local and relevant products.
Our knowledgeable Team Members serve customers through our network of more than 930 stores and ultra-convenient online sites, delivering on our commitment to provide accessible drink solutions for every occasion.
About the role
We have an exciting opportunity for a Workforce Planning Lead to join the Liquor Central Operations team to work alongside designated operational experts and other senior stakeholders within Coles Group to effectively create work standards, business rules and logic for application in Kronos Dimensions. This includes the capture, analysis, modelling, measurement and reporting on predetermined hours and REM with accuracy, flexibility and consistency.
You’ll also:
- Own and manage the data logic changes to Kronos Dimensions for designated departments, ensuring it accurately reflects all labour tasks and rates to meet business requirements
- Act as a workforce planning SME for designated departments, creating process maps and embedding an understanding of Kronos Dimensions with stakeholders
- Identify issues and opportunities for improvement and streamlining of processes
- Own the process of developing, planning, documenting, and validating a consistent approach to data and logic
- Play a key role in forecasting labour, utilising a consistent and logical approach to distributing hours to support the network
About you and your skills
You will have a passion for data and proven experience of applying analysis to retail practices.
You’ll also have:
- Demonstrated experience with business process analysis, development of work standards, documentation of work processes and/or operations logic
- Strong research and data analysis skills, relating detail to big picture requirements and succinctly presenting recommendations
- Experience managing operational projects or change initiatives and the demonstrated ability to deliver when under time/resource pressures
- The ability to work effectively in cross functional teams, developing strong relationships, sharing knowledge, and coaching others as a trusted advisor on metrics and business case support
- Proven experience in workforce planning
- Experience in labour modelling ideal, but not a pre-requisite
Take your next step into something bigger, apply now
With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.
We’re continuing to build a gender equitable team, and a culture that’s just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. Find out more in the ‘Our Recruitment Process’ section of our careers site.
Safer together
We’re committed to providing a safe environment for our team members and our customers. As part of that commitment, you will need to be vaccinated against COVID-19 before joining the team at Coles, unless you’re medically exempt. You’ll also need to disclose your COVID-19 vaccination status as part of your application (and possibly provide further evidence of your vaccination status). Thanks for applying, and for your understanding.
Job ID: 67542
Employment Type: Full time
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