Implementation Coordinator
Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.
The opportunity
As an Implementation Coordinator you will manage the successful transition of employers to the new SuperChoice Clearing House Solution. This role will be responsible for overseeing all aspects of the transition process, including planning, coordination, stakeholder engagement, and ensuring a seamless changeover with minimal disruption. The Implementation Coordinator will act as a key liaison between employers, internal teams, and the Clearing House project team, ensuring all employer requirements are met and aligned with business objectives.
This is 6 month contingent role working at CFS.
Your Responsibilities
- Develop and execute a detailed transition plan for supporting employers who are migrating to the SuperChoice clearing house solution.
- Define transition milestones, timelines, and success criteria in collaboration with stakeholders
- Identify potential risks and develop mitigation strategies to ensure a smooth transition.
- Act as the primary point of contact as it relates to employers transitioning to the new solution, addressing concerns and providing regular updates.
- Collaborate with internal teams (e.g. Distribution and Operations) to address employer needs and ensure a seamless onboarding process.
- Work closely with the data migration team, supporting them by coordinating engagement between the employer and their relationship managers when data quality issues arise during the migration and require resolution.
- Work closely with the implementation team to align employer transition and onboarding processes with the overall SuperChoice solution implementation
Your Capability and Experience
- 5+ years of experience in project, implementation or transition management, preferably in superannuation or financial services.
- Strong knowledge of clearing house platforms and / or experience with SuperChoice is highly desirable.
- Demonstrated experience in employer or client transition and data migration projects, preferably as it relates to Superannuation Clearing house solutions.
- Familiarity with superannuation industry regulations (e.g., APRA, ASIC) and data governance standards, is a plus.
- Excellent communication and interpersonal skills, with the ability to manage and guide diverse stakeholders.
- Proficiency in project management tools (e.g., Jira, Trello, MS Project) and reporting tools (e.g., Power BI, Excel) is a plus.
CFS Culture
At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success.
At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.
Apply today and join us in helping Australians to achieve their financial freedom.
Please note, CFS requires all candidates to have full work rights in Australia.
This role is based in Gadigal land (Sydney).
Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.