- Friendly and flexible team environment
- Access to cutting edge, industry leading technology
- Opportunities for continuous personal and professional development
See yourself in the team
CommBank's Technology function is responsible for the world leading application of technology and operations across every aspect of CommBank.
From innovative product platforms for our customers, to essential functionality and collaboration tools for our colleagues, the technology team remains a leader in world-class financial technology and engineering capability.
The Role
An exciting opportunity for a suitably experienced, level 3 EUX / EUC Engineer to join our growing team. In this role, you will work across multiple technology platforms and with various teams, using ITIL best practice framework and Essential 8 compliant design, to deliver high quality project solutions.
With a focus on the end user functionality, you will develop human centred configurations and end user computing upgrades.
What you can expect;
- Software development according to program specifications and as directed
- Configuration, maintenance and level 3 software troubleshooting
- Delivering software configuration changes on MS SCCM and Intune
- Monitoring new configurations via SCOM
- Troubleshooting of environment and deployment incidents
- Installing patches, device drivers, and third party software
- Monitoring system capacity and availability, providing insight on capacity/availability in planning initiatives
- Identifying and mitigating issues and risks that may impact integrated services
- Collaborating with stakeholders to define and communicate change roadmaps, delivery expectations and performance
- Document the governance, compliance and operational health of services
Skills you will possess
- Experience in Desktop EUC environment
- Prior experience managing and deploying solutions
- Working knowledge of the Essential 8 and experience in securing by design (essential)
- A commitment to human centred/end user sensitive design (essential)
- Experience in using or a qualification in ITIL v3 or v4 (preferred)
- Experienced in scripting on PowerShell
- Experience with MS Intune, SCCM and SCOM
- Competence in governance and compliance documentation
- Risk Mindset - All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks
What's on Offer?
- Market leading employee benefits across healthcare, family and personal finance
- An incredibly friendly and truly flexible hybrid work environment
- Learning and development opportunities that goes beyond technical skills but also supports your health, personal, financial and familial development goals
- A competitive remuneration and bonus package
Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.
We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
