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Customer Service Manager - Full Time, Ferrymead

Full time
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Woolworths New Zealand
Retail & fashion
10,001+ employees
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Do you have the attitude, aptitude and aspiration to be a great Manager?...

We’re looking for a Customer Service Manager to join our Countdown Ferrymead team

We’re proud of the diversity of our team and the roles they play in running our store - this role is great for anyone who enjoys leading a team and curating great customer experiences

About You | Mōu

In this role we are looking for our next leader to have

  • A real passion for excellent customer experience and a team first approach

  • Excellent organisation and prioritisation skills in creating team rosters

  • Proven leadership abilities and success training and developing your team

  • First aid, general managers, food safety certificate and LQC - preferred but not required

Have the full run of the floor in this busy, customer focused environment. As a Customer Service Manager you could expect to be

  • Overseeing the checkout and office departments ensuring everything runs smoothly

  • Completing general administration for the store including maintenance of compliance records

  • Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills

  • Championing health and safety practices

The hours and days for this Customer Service Manager position are

Sunday to Thursday 45 hours, Hours to be discussed

Our Benefits | To Tatou Painga

  • Training and on-going career development

  • 5-10% team Grocery discount card

  • Discounted online shopping delivery

  • Discounted health insurance

Working with Countdown | Me mahi tahi tatou ki Countdown

Our purpose is to make Kiwis lives a little better every day.

We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week.

Come as you are | Nau mai, whakatau mai

We’re an equal opportunity employer and are committed to the principle of equal opportunity for all of us.

If you’re smart and good at what you do, come as you are - Me mahi tahi tatou