Content Manager

Woolworths New Zealand

Location: New Zealand

Job Type: Full time


  • Join one of Aotearoa's largest digital retailers and develop your skills and career

  • Competitive base salary, bonus and other benefits on offer

  • Hybrid and flexible working with a supportive team culture

Ready to make an impact?

We’re looking for an experienced Content Manager with a passion for digital and delivering best in class content experiences to join our Content & SEO team. You will lead a Centre of Enablement (CoE) with a shared mission to deliver connected content experiences across our digital owned channels. You’ll be responsible for enhancing our weekly offers and customer communications, managing workload across the team, optimising content processes & ways of working and providing learning opportunities to grow our junior content team. Our Content Managers are senior leaders in the Content Chapter, reporting into a Content Chapter Lead.

You’ll be joining a fun and supportive team that celebrates unique perspectives, successes as well as failures (or “fail yays” as we like to call them), and learning and development. We also like to have a laugh, share food inspo, and connect together online and in person.

About the role | Mō te Tūranga

You’ll be responsible for:

  • Planning for upcoming content and campaign activity, then prioritising and allocating it to the team

  • Using content best practice and data to inform planning and execution of campaigns, journeys and personalised content experiences

  • Identifying pain points and championing process improvements to improve efficiency and streamline content delivery

  • Building a healthy team culture where everyone is enabled and empowered to do their best work

  • Reporting on content effectiveness, translating research, data and insights into recommendations to improve the customer experience

About you | Mōu

You’ll love this role if you:

  • Enjoy leading a team of people and show eagerness to learn, grow and continuously improve yourself and others

  • Can demonstrate experience and passion for creating quality, customer-focussed content and user experience

  • Proactively hunt down ways to improve work and processes

  • Have strong communication skills and are confident dealing with a variety of stakeholders

  • Are performance-driven and can use data to solve problems, inform decisions and measure content

  • Understand the importance of content standards, tone of voice, language, and accessibility

  • Are comfortable working in a fast-paced, agile environment

Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZ

Our purpose is to make Kiwis' lives a little better every day.

We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week. We offer a diverse range of career opportunities across our ecosystem.


Cartology, Vineonline & CountdownX

Primary Connect

Wholesale Distributors Limited (Super Value & Fresh Choice)

We are proud to be a Work 180 endorsed employer for all women, view the great work we do here.

We support hybrid working so you can work from the office and at home, how it suits you best.

Come as you are | Nau mai, whakatau mai

We’re an equal opportunity employer and are committed to the principle of equal opportunity for all.

If you’re smart and good at what you do, let’s work together | Me mahi tahi tatou

You’ve got this!