Senior Business Analyst

Woolworths New Zealand

Location: Eden Terrace

Job Type: Full time


  • Join us as we embark on our new operating model working in a high performing BA Chapter

  • Exposure to Aotearoa’s largest e-commerce retailer

  • Competitive base salary, bonus, and other team discounts on offer

Ready to make an impact?

We’re looking for a Senior Business Analyst to join our BA Chapter here in Aotearoa reporting to one of our BA Chapter Leads.

About the Role | Mō te Tūranga

In this exciting, senior-level role, you will have the opportunity to collaborate with all sorts of stakeholders in the business (both technical and non-technical), capturing customer & business needs, customer journeys and stories & mapping business processes as well. Specifically, the role will see you

  • Leading the business analysis effort on high-value strategic initiatives and/or those with increased complexity and using advanced analysis techniques and skills to define and resolve multi-dimensional business problems

  • Working with the PM (Product Manager) to develop strategic plans and prioritize discovery & delivery activities based on a thorough understanding of feasibility and viability considerations, including dependencies, technical domain constraints, and regulatory environment.

  • Driving teams towards outcome-based delivery, ensuring a shared understanding at every level of what is needed to succeed

  • Enhancing stakeholder relationships to build trust, manage conflicts, create alignment, and inform decision-making

  • Facilitating the evaluation of solution options to validate the riskiest assumptions through orchestrated experiments

  • Working closely with UX & Engineering to define and design solutions that are feasible and viable

  • Working with the PM in identifying and managing interdependencies with other squads

  • Facilitating the ongoing refinement of the more complex solution aspects, ensuring they are unambiguous

  • Ensuring ongoing optimisation of changes in-market, against intended customer and business outcomes, and leading the analysis of defects

  • Driving successful change management and process improvement by creating documents and artifacts such as as-built processes and procedures

  • Championing business analysis best practices & empowering teams to become T-shaped by coaching them in generating shared understanding

  • Coaching and mentoring other Business Analysts to develop their skills and improve their capability

  • Supporting the BA Chapter Lead to embed best practices by identifying and leading improvement initiatives

About You | Mōu

You are a strong well-rounded Senior Business Analyst with extensive Agile and digital expertise that will allow you to hit the ground running from day one in this role. You will be used to working in highly collaborative environments and have confident communication and facilitation skills. You will also have experience with contemporary BA tools and techniques.

To be successful in this position, you will have:

  • Expertise working across multiple domains and software development methodologies such as Agile (e.g. Scrum, Kanban, dual-track) and Waterfall

  • Exposure to human-centered design practices and mindsets

  • Strong leadership skills and experience in leading business analysis to achieve success in complex initiatives & environments

  • Expertise in employing advanced facilitation, conflict resolution, negotiation and problem-solving skills

  • Experience in coaching and mentoring others

  • Confidence in multiple approaches to empowering squads/teams and creating collaborative environments

Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZ

Our purpose is to make Kiwis' lives a little better every day.

We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week. We offer a diverse range of career opportunities across our ecosystem.


Cartology, Vine online & CountdownX

Primary Connect

Wholesale Distributors Limited (Super Value & Fresh Choice)

We are proud to be a Work 180-endorsed employer for all women, view the great work we do here.

Come as you are | Nau mai, whakatau mai

We’re an equal-opportunity employer and are committed to the principle of equal opportunity for all.

If you’re smart and good at what you do, let’s work together | Me mahi tahi tatou

You’ve got this!