Assistant Customer Service Manager - Full Time, Waimak Junction

Do you have the attitude, aptitude and aspiration to be a great Manager?...

We’re looking for a Assistant Customer Service Manager to join our Countdown Waimak Junction team

We’re proud of the diversity of our team and the roles they play in running our store - this role is great for anyone who enjoys delighting customers and leading a team.

About You | Mōu

In this role we are looking for our next leader to have

• Previous supervisory experience in a retail environment

• A customer and team first approach

• Excellent organisation and prioritisation skills

Have the run of the floor in this busy, customer focused environment supporting our department manager. As an Assistant Customer Service Manager you would expect to be

• Organising the day to day running of the checkout department including rostering

• Dealing with customer complaints in a professional manner, ensuring we maintain their loyalty

• Adhering to and enforcing legislation around the sale of age restricted goods

• Training and developing team members within the Customer Service Department

• Championing health and safety practices to ensure a safe working environment for our customers, staff and contractors

The hours and days for this Assistant Customer Service Manager position are

Sunday to Thursday 0800-1730

Our Benefits | To Tatou Painga

• Training and on-going career development

• 5-10% team Grocery discount card

• Discounted online shopping delivery

• Discounted health insurance

Working with Countdown | Me mahi tahi tatou ki Countdown

Our purpose is to make Kiwis lives a little better every day.

We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week.

Come as you are | Nau mai, whakatau mai

We’re an equal opportunity employer and are committed to the principle of equal opportunity for all of us.

If you’re smart and good at what you do, come as you are - Me mahi tahi tatou