About the Role:
As the State Manager for Queensland, you will oversee the day-to-day operations of the Divisional Office in Queensland and you will manage and foster relationships with the local Divisional Council. You will work with your Regional Head to develop and implement data driven and member centric communications and engagement plans, and member experiences to drive engagement and retention in the state. You will work with Relationship Managers to drive and engage in the employer and tertiary activities and initiates that attract new member to CPA Australia.
You will also lead and coach the Member Services & Events team towards providing the best service to members’, and assist in the delivery of the member retention strategy planning and execution. You will lead the positive development of the operations and team culture through seeking and providing mentoring, time management, productivity improvements, all in a collaborative and constructive way.
About You:
You will come to us with experience in leading and managing teams in the membership engagement space.
You will also have:
- Demonstrated skills in motivating and influencing a team of staff and/or volunteers
- Proven ability to set clear expectations, delegate tasks, and ensure team members meet their goals
- Experience in performance evaluation and coaching of team members alongside strong decision making skills and the ability to lead
- Experience developing and implementing membership engagement and retention strategies
- Proficiency in analysing data and metrics
- Experience in organizing events and activities that foster member participation
- Demonstrable skills in representing an organisation to the public, government agencies, and other internal and external stakeholders
- Effective communication including the ability to delivery persuasive presentations
Why we love working here:
- We are a Values led organisation, we Create opportunity, Pursue excellence, Achieve together
- Health and Wellbeing sessions, learning labs, generous reward and recognition program.
- The people, you'll work with like-minded and talented colleagues who aspire to be the best.
- Our members, they are at the heart of everything that we do.
- Hybrid working, spend at least two days a week in the office and the others as your work requires
- Busy, fast paced, and we are passionate about what we do.
- Paid parental, volunteer, study leave, and the ability to purchase additional leave.
- Annual incentive scheme
- Learning & Professional Development opportunities
- We are global, so global mindsets are encouraged.
About Us:
CPA Australia is Australia’s leading professional accounting body and one of the largest in the world. We have more than 173,000 members in over 100 countries and regions. Our core services include education, training, technical support and advocacy. CPA Australia provides thought leadership on local, national and international issues affecting the accounting profession and public interest. We engage with governments, regulators and industries to advocate policies that stimulate sustainable economic growth and have positive business and public outcomes.
We are values-based organisation underpinned by the CPA Australia Way, which is our commitment to each other and a way of working. It is the foundation of our success, experienced and lived by our people, and felt by members.
How do I Apply?
Click Apply Now to submit your application for this opportunity.
To learn more about CPA Australia and other opportunities, please visit our Careers page at https://www.cpaaustralia.com.au/about-cpa-australia/work-with-us/careers