About the role

As the Events administrator (platform and systems), you will play a key behind-the-scenes role supporting the delivery of CPA Australia’s events and learning activities, including webinars, workshops, conferences, and professional development offerings.

Working closely with event owners and internal stakeholders, you will be responsible for accurately setting up, maintaining and quality-checking event and product information across our systems. Your work ensures events are configured correctly, function smoothly for members, and are supported by clear, reliable processes.

This is not an event planning or onsite delivery role. It is an operational and systems-focused position suited to someone who enjoys structured work, attention to detail and working behind the scenes to support high-quality event delivery.

Key responsibilities

In this role, you will:

• Set up and maintain event and product information across multiple systems to support the purchase and delivery of events and workshops

• Review and quality-check event configurations and data to ensure accuracy and consistency

• Troubleshoot and resolve issues with event set-up, working with stakeholders to identify practical solutions

• Test new or updated system functionality to confirm event setups work as expected

• Document processes and procedures clearly so they can be followed consistently by others

• Support system enhancements and improvement initiatives related to events delivery

• Provide advice and guidance to internal teams on event setup and system use

• Build strong working relationships with stakeholders across the business, including events, member experience, member administration, technology teams and external suppliers

This position is a fixed term contract to March 2027

About you

You are organised, detail-oriented and comfortable working with systems and data. You enjoy following processes, checking information carefully, and ensuring things are set up correctly before they go live.

You may come from an events, business administration, operations or data-focused background, and are confident learning new systems and working across multiple platforms to support business delivery.

To be successful in this role, you will bring most of the following

• Experience supporting events, programs, products or services in an administrative or coordination capacity

• Confidence working in business systems such as an Event Management System, CRM or similar platforms (Cvent and Microsoft Dynamics are advantageous but not essential)

• Strong attention to detail and an ability to spot errors or inconsistencies

• Experience testing, checking or validating information before release

• Clear written and verbal communication skills, particularly for documenting processes or explaining system-related information

• The ability to manage multiple tasks and priorities within agreed timeframes

• A proactive, customer-focused approach and commitment to accuracy and quality

Qualifications and/or experience in business administration, events, systems or a related field are welcome

Why we love working here:

• We are a Values led organisation, we Create opportunity, Pursue excellence, Achieve together

• The people: you'll work with like-minded and talented colleagues who aspire to be the best

• Our members: they are at the heart of everything that we do.Hybrid working – a minimum 2 days in the office each week

• Busy, fast paced, and we are passionate about what we do

• Learning & Professional Development opportunities

• We are global and global mindsets are encouraged

About Us: