About the Role:
As the Head of Delivery, you are accountable for providing oversight of the delivery of all professional accounting education offerings for those wanting a career in accounting and business. You will leverage your knowledge of best educational practices to support the development of high-quality candidate feedback loops, candidate progression and retention, and just-in-time candidate support to assure candidates complete all educational offerings with high quality skills and the confidence to apply them in their workplace context.
As an Organisational Leader at CPA Australia, you are responsible for leading your team and the organisation by delivering sustainable solutions and fostering a culture of belong to enable the future success of CPA Australia.
Your key deliverables include:
- Leading the strategic execution and delivery of CPA Australia’s professional education programs, including the CPA Program and Foundation Pathways, ensuring alignment with the organization’s overall strategic objectives
- Providing strategic oversight and leadership in managing the end-to-end learner experience for key programs and pathways, with a focus on the CPA Program and Foundation Exams
- Provide strategic leadership in managing high-level relationships with key external partners, ensuring these partnerships drive value for CPA Australia and align with the strategic objectives
- Oversee all governance frameworks and ensure all programs meet internal and external regulatory and compliance requirements
- Engagement with key external stakeholders, including education bodies, regulatory authorities, and professional associations to drive thought leadership and ensure CPA Australia’s programs remain industry leading.
- Design and embed learner-centric support models, including guided learning pathways and personalised interventions
- Provide ongoing PD opportunities for educators to ensure effective delivery of new curriculum and assessment formats
- Collaborate with finance teams to develop and oversee strategic budgets, ensuring that resources are allocated effectively to support program growth and operational sustainability
About You:
You will come to us with a deep understanding of education delivery frameworks, accreditation processes, and learning management systems, as well as
- Demonstrated broad business experience within a global operation, preferably in a member based or professional services organization
- Demonstrated experience in a senior education leadership role, preferably within a professional association, higher education, or voctional education environment
- Understanding of educational compliance, moderation, and assessment integrity frameworks.
- Proven ability to translate pedagogical theory into scalable, practical delivery models for professional learners.
- Knowledge of digital learning environments, including learning management systems (LMS), analytics, and blended delivery models.
- Deep understanding of the tertiary education environment, preferably including a strong knowledge of the CPA Program
- Strong operational excellence with experience managing commercial agreements, suppliers, budgets and business planning
Why We Love Working at CPA Australia
At CPA Australia, we’re proud of our vibrant, values-led culture. We live by our core values: Create Opportunity , Pursue Excellence , and Achieve Together —and they shape everything we do.
Here’s what makes working here special:
- Inclusive culture – We celebrate diversity and are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive.
- People-first culture – Work alongside passionate, like-minded professionals who strive to be their best.
- Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite).
- Wellbeing matters – Access health and wellbeing sessions, learning labs, and a generous reward and recognition program.
- Supportive benefits – Paid parental, volunteer, and study leave, plus the option to purchase additional leave.
- Career growth – Take advantage of learning and professional development opportunities.
- Global mindset – Be part of a truly international organisation with over 20 offices around the world.
- Incentives that reward you – Participate in our annual incentive scheme.
- Fast-paced and purpose-driven – Thrive in a dynamic environment where your work makes a difference to our members and the profession.
About Us:
CPA Australia is Australia’s leading professional accounting body and one of the largest in the world. We have more than 175,000 members in over 100 countries and regions . Our core services include education, training, technical support and advocacy. CPA Australia provides thought leadership on local, national and international issues affecting the accounting profession and public interest. We engage with governments, regulators and industries to advocate policies that stimulate sustainable economic growth and have positive business and public outcomes.
We are values-based organisation underpinned by the CPA Australia Way , which is our commitment to each other and a way of working. It is the foundation of our success, experienced and lived by our people, and felt by members.
How do I Apply?
Click Apply Now to submit your application for this opportunity.
To learn more about CPA Australia and other opportunities, please visit our Careers page at https://www.cpaaustralia.com.au/about-cpa-australia/work-with-us/careers
