About the Role:

As the State Manager for Victoria, you will oversee the day-to-day operations of the Divisional Office in Southbank, Melbourne and you will manage and foster relationships with the local Divisional Council. You will work with your Regional Head to develop and implement data driven and member centric communications and engagement plans, and member experiences to drive engagement and retention in the state. You will work with Relationship Managers to drive and engage in the employer and tertiary activities and initiates that attract new member to CPA Australia.

You will also lead and coach the Member Services & Events team towards providing the best service to members’, and assist in the delivery of the member retention strategy planning and execution. You will lead the positive development of the operations and team culture through seeking and providing mentoring, time management, productivity improvements, all in a collaborative and constructive way.

About You:

You will come to us with experience in leading and managing teams in the membership engagement space. You will also have:

• Demonstrated skills in motivating and influencing a team of staff and/or volunteers
• Proven ability to set clear expectations, delegate tasks, and ensure team members meet their goals
• Experience in performance evaluation and coaching of team members alongside strong decision making skills and the ability to lead
• Experience developing and implementing membership engagement and retention strategies
• Proficiency in analysing data and metrics
• Experience in organizing events and activities that foster member participation
• Demonstrable skills in representing an organisation to the public, government agencies, and other internal and external stakeholders
• Effective communication including the ability to delivery persuasive presentations

Why We Love Working at CPA Australia

At CPA Australia, we’re proud of our vibrant, values-led culture. We live by our core values: Create Opportunity , Pursue Excellence , and Achieve Together —and they shape everything we do.

Here’s what makes working here special:

• Inclusive culture – We celebrate diversity and are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive.

• People-first culture – Work alongside passionate, like-minded professionals who strive to be their best.
• Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite).
• Wellbeing matters – Access health and wellbeing sessions, learning labs, and a generous reward and recognition program.
• Supportive benefits – Paid parental, volunteer, and study leave, plus the option to purchase additional leave.
• Career growth – Take advantage of learning and professional development opportunities.
• Global mindset – Be part of a truly international organisation with over 20 offices around the world.
• Incentives that reward you – Participate in our annual incentive scheme.
• Fast-paced and purpose-driven – Thrive in a dynamic environment where your work makes a difference to our members and the profession.

About Us:

CPA Australia is Australia’s leading professional accounting body and one of the largest in the world. We have more than 175,000 members in over 100 countries and regions . Our core services include education, training, technical support and advocacy. CPA Australia provides thought leadership on local, national and international issues affecting the accounting profession and public interest. We engage with governments, regulators and industries to advocate policies that stimulate sustainable economic growth and have positive business and public outcomes.

We are values-based organisation underpinned by the CPA Australia Way , which is our commitment to each other and a way of working. It is the foundation of our success, experienced and lived by our people, and felt by members.

How do I Apply?

Click Apply Now to submit your application for this opportunity.

To learn more about CPA Australia and other opportunities, please visit our Careers page at https://www.cpaaustralia.com.au/about-cpa-australia/work-with-us/careers