Acknowledgement of Country
CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation
About CSIRO
As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.
Visit CSIRO.au for more information.
Role highlights
- Deliver timely IT support on-site & remotely, across CSIRO sites
- Support IT equipment, software, & network services
- Provide excellent customer service with strong communication & organisational skills.
The opportunity
The On-Site Support team within CSIRO’s Information Management and Technology (IMT) function provides timely and effective IT support across CSIRO sites nationwide.
As the On-Site Support Officer, you will provide hands-on assistance for on-site tasks, as well as remote support for incidents and requests, including for staff based overseas.
Successful applicants will demonstrate strong IT knowledge, excellent customer service, and the ability to respond efficiently to a wide range of technical and physical issues.
You will also contribute to service improvement by applying innovative solutions, supporting key stakeholders, and helping integrate IMT technical services with CSIRO’s strategic and organisational objectives.
Eligibility
Applications for this position are open to Australian Citizens only. Appointment to this role is subject to provision of a national police check and obtaining/maintaining a Negative Vetting 1 security clearance.
For Internal Applicants: You must be a CSIRO indefinite or specified term employee who has been previously appointed to an advertised vacancy via a competitive process.
Role particulars
- Location and office arrangements: Marsfield, NSW (travel between sites required; full driver’s license needed)
- Salary: AU$76,068 - AU$96,813 per annum (pro-rata for part-time) plus up to 15.4% superannuation