In this role, you will make an impact in the following ways:

• Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSO’s

• Support the service supervisor with account issues and day-to-day workload

• Provide world-class service to our well-established customer base

• Arrange training and keep accurate records for technicians

• Utilise your strong verbal and written communication skills with a positive, upbeat attitude and be proactive

• Heavily customer-focused role

To be successful in this role, you will need the following:

• Previous experience in a customer service, administration, or service support role.

• Strong organisational skills, with the ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment.

• Well-developed computer skills, including proficiency with Microsoft Office applications. Training will be provided on internal systems and processes.

• Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and team members.

• A proactive approach to problem-solving, with a commitment to delivering exceptional customer service.

Compensation and Benefits

• Competitive salary paid as a permanent salary plus remote location allowance

• Overtime penalties

• Safety equipment / PPE provided

• Comprehensive Cummins product training provided

• Income Protection continuance insurance

• Discounts with select private health insurance, PC software/hardware and a range of vehicles

• Annual remuneration review

• Participation in an annual variable compensation (bonus) program

• A range of personal and professional benefits

• Onsite parking

• Employee Assistance Program available to employees

• Paid Parental leave (Conditions apply)

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility