Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.
We are looking for a talented Service Administrator to join our Campbellfield Service team.
This is a customer-facing administrative role, providing day-to-day support to our Campbellfield branch. You'll handle incoming calls and customer enquiries, process purchase orders (POs), liaise with internal departments and assist with general administration to keep things running smoothly.
We're looking for an experienced administrator who can work autonomously, communicate confidently and manage a busy, sometimes high-pressure environment. Automotive, transport or heavy vehicle industry experience is preferred, along with a positive attitude and familiarity with common systems. Experience with SAP is preferred, as we will transition into SAP.
In this role, you will make an impact in the following ways:
Coordinate all aspects of mechanical workshop service administration, including opening work orders
Manage mechanical workshop service invoicing, job closures, and purchasing processes including purchase orders and accounts payable/receivable
Accurately process labour entries and support WIP/PIP management aligned with KPIs
Collaborate with internal departments and Customer Service Advisors to ensure smooth service delivery
Balance multiple tasks and deadlines while supporting branch and corporate performance targets
Provide backup support for the admin team during breaks, leave, or peak workload periods
To be successful in this role you will need the following:
Proven experience with Accounts Payable / Receivable within a service industry
Proven experience in fast-paced mechanical workshop service environment, handling diverse supplier accounting inquiries
Strong communication skills for engaging with internal stakeholders effectively
Exceptional organizational skills, prioritizing conflicting tasks efficiently to meet deadlines and expectations
Advanced computer skills in Microsoft Suite; training provided on other programs
Automotive experience is beneficial
Any other tasks delegated by management
Job Service
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Office
ReqID 2442244
Relocation Package No
100% On-Site Yes
Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.