Salary: $70,000 – $85,000 per year

ABOUT US
At Custom Fleet we’ve been using our smarts to make the complex simple for over 40 years. It’s the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today.

When you join Custom Fleet, you’re joining a business that is Going Places. With us, what you do and who you are matter. Being part of our diverse crew means you’ll feel welcome, empowered, and have lots of fun celebrating our success (and that sure does feel good!). We are a crew of accountable go‑getters on a journey of continuous improvement – we collaborate and support each other, working hard to win for our customers, for our business, and for each other. Whilst winning isn’t everything, we’re proud of our success and love it when we reach the #1 spot.

ABOUT THE ROLE
Ready to support growth and make an impact behind the scenes? As a Business Development Officer (BDO), you will play a critical commercial enablement role within our ANZ Business Development team, supporting the build, qualification, progression and conversion of new business opportunities.

Working closely with our Business Development Managers (BDMs), you will support pricing execution, deal governance, tender coordination and the seamless transition from prospect through to onboarding. You will be instrumental in ensuring Custom Fleet delivers a consistent, low‑risk and high‑quality first experience for new customers while enabling sustainable profitable growth.

This role is perfect for someone who thrives on organisation, collaboration and commercial accuracy whilst enjoys being a key contributor to a high‑performing sales environment.

KEY DUTIES & RESPONSIBILITIES

Essential Duties

• Provide end‑to‑end commercial and coordination support across new business opportunities.

• Support the preparation, governance and submission of new business pricing:

  • Vehicle quotations and Sale & Leaseback (SLB) data input

  • Validation of assumptions and financial parameters within pricing models

• Coordinate and prepare formal deal response documentation including tenders, proposals and capability submissions.

• Maintain accurate, timely and high‑quality Salesforce hygiene:

  • Opportunity and lead creation and progression

  • Allocation of new leads to BDMs

  • Management of pipeline stages, documentation and approvals

• Actively manage the BDO mailbox, triaging and prioritising requests to meet service levels.

• Support BDMs with new customer implementation and onboarding:

  • Initial vehicle ordering coordination

  • Fleet Management System (FMS) contract creation

  • Execution of SLB documentation

• Attend prospect or internal deal meetings to support opportunity progression and knowledge transfer.

• Run light outbound activity when required, including email research, marketing follow‑ups and prospect intelligence gathering.

Other Duties

• Ensure required approvals, documentation and governance steps are completed prior to deal execution.

• Support the identification of key target industries and prospects through research and coordination.

• Contribute to continuous improvement initiatives across business development processes, tools and onboarding practices.

ABOUT YOU

Essential

• Strong attention to detail and accuracy when managing commercial, financial and customer data.

• Highly organised with the ability to manage multiple tasks, deadlines and stakeholders.

• Commercial mindset with the ability to think like a customer and anticipate downstream impacts.

• Clear, confident written and verbal communication skills.

• Ability to thrive in a fast‑paced, deadline‑driven environment.

• Proficient across Microsoft Word, Excel, PowerPoint and CRM systems.

• Prior experience using Salesforce (or a similar CRM).

• Minimum 2+ years’ experience in a B2B customer service, sales support, commercial coordination or account management role.

• Higher School Certificate (or equivalent).

Other

• Intermediate to advanced Excel capability.

• Experience preparing professional documents and presentations.

• Familiarity with pricing, leasing or financial models.

• Experience working across Sales, Pricing, Operations or Onboarding teams.

• Experience in automotive, fleet, financial services or leasing environments.

EDUCATION & EXPERIENCE

Essential

• Higher School Certificate or equivalent.

• 2+ years’ experience in a commercial, sales support or B2B coordination role.

Other

• Tertiary qualification in Business, Finance or a related discipline.

• Experience within fleet, automotive, leasing or financial services industries.

FOR YOU

We offer industry‑leading Custom Perks, including:

• Take 5 program - potential to earn an extra week of annual leave

• Collaborative hybrid work environment - 3 days in office

• Gender‑neutral parental leave - 12 weeks paid

• Company‑funded social events

• Dress for your day policy

• Employee discounts

• Intersection - our Diversity Network

• Cultural Leave swap

• Ongoing investment in your growth via our digital learning platform, Degreed

• Reward and recognition programs

• Volunteer and community engagement opportunities

• Wellbeing leave

HOW TO APPLY

Please submit your resume and cover letter by clicking Apply Now.

At Custom Fleet we are committed to growing a team made up of diverse people, skills and experiences. We encourage applications from all backgrounds, communities and industries.

NEXT STEPS
Should you progress to the following stage, Spark Hire will contact you via email with instructions to complete a one‑way video interview.

OUR DIVERSE CREW

Research shows that women and people of diverse backgrounds are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our Values, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you! If you have a disability that requires support including an alternate job ad format, interview arrangements or adjustments, please let us know by emailing our recruitment team at careers@customfleet.com.au or call our Customer Service Team on 1800 812 681 - they will take your details and arrange for a return call from a member of the Talent Team.

Unlawful Conduct Commitment

Custom Fleet is dedicated to maintaining a culture of respect where there is zero-tolerance of any form of discrimination, harassment, and victimisation. We are committed to eliminating unlawful conduct in the workplace and uphold the highest standards of ethical behaviour and compliance with applicable laws and regulations.

Our careers team and hiring leaders kindly request no unsolicited resumes or approaches from recruitment agencies. Custom Fleet is not responsible for any fees related to unsolicited resumes.