Job Requisition ID: 32549
- Thousands of online training courses and certifications
- Flexible work arrangements – work in a way that suits you best
- Join a cohort of like-minded individuals passionate about shaping the future of Australia
Are you a problem solver with an appetite for risk analysis and management? Now, more than ever, our world needs a new perspective. Tomorrow won’t be powered by yesterday’s ideas. It requires bright minds, bold ambition and boundless passion. Someone like you! Join Deloitte and help us shape a better tomorrow.
Deloitte Digital’s mission and commitment
We are Deloitte Digital, a Digital Customer & Marketing consultancy within Deloitte, where we believe that the intersection of creativity, technology and business will deliver the most powerful progress for our clients. Our difference comes from our depth and diversity. We have the business acumen of a strategic advisor, the design capability of a creative agency and the engineering depth of a technology firm.
We believe in our people, which means giving them the support they need to get the best balance of work and life. Individuality, flexibility, diversity are things we’re passionate about. We wouldn’t be Deloitte Digital without it.
Your career with Deloitte Digital can take multiple paths. We will work closely with you on a career plan that fits your skills, talents and aspirations, and provide an open environment to discuss your development and progression.
Join us and design your future.
About the team you’ll be joining
As part of our Deloitte Digital practice, the Customer Strategy & Design (CSD) team is on a mission to ground strategy in deep customer insights and use human-centred design to connect businesses with the people they service and give companies that all important edge.
Our culture is unlike anywhere else, and we design your Deloitte Digital experience to empower you to do the best work of your life. Whether you’re in the office, working from home or choosing your own adventure, our perks for permanent “Deloittians” include:
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Flexible work arrangements. Choose how many days you'd like to be in the office
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Flexible public holidays. Swap days according to your values and beliefs
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Paid volunteering day. One day of leave to give back to a charity or cause you believe in
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Paid wellness day. One extra day of leave (no questions asked) to support your wellbeing
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Social events. Enjoy Smoothie Fridays, Boardgame nights, team events and much more
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Corporate discounts. Access gym, retail, phone and private health discounts
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Extensive learning opportunities. Attend industry events and participant in internal and external training
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Be part of Australia’s largest cohort of graduates. Join a community of other grads to lean on and learn from!
About the role
As a UX Designer within the CSD team, you'll be welcomed into Australia’s largest UX team that are laser-focused on shaping Australia’s next generation of digital experiences across a broad range of products and services. Whether it be finding the right problem to tackle, exploring ideas for how to solve complex design challenges or refining ideas into a coherent build-ready solution, no day will look the same.
Our UX Designers carry out research, brainstorming, sketching, prototyping, and collaboration with software engineers to design great digital products. We are empathetic user advocates and respect our users’ opinions through interviews, usability testing, and data analysis, as well as wireframing and journey mapping to show the different stages that customers go through. You will work in multidisciplinary teams across a variety of subject matters and business units, and contribute to business development, practice development, culture and growth.
Enough about us, lets talk about you!
We look for many different skills and abilities, as well as how you can enhance Deloitte Digital and our culture. So, even if you don’t think you quite tick all the boxes, we’d still love to hear from you!
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Passionate about design. You may have a tertiary education in a design related field and are passionate about creating intuitive interfaces using Figma (this is a plus!) that delight end-users and solve business problems.
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Customer obsessed. You have a people-focused design mentality and want to design and build products/features that truly have meaningful impact.
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Growth mindset. You are hungry to learn and evolve in all things. From design craft to process to industry and market trends — you never stop pushing into the next big challenge and fit right into our growth-focused culture.
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Effective communicator. You care about communication and can employ storytelling to paint a picture, build understanding and brainstorm initial design concepts.
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Natural problem solver. You enjoy white boarding ideas to confidently come up with simple, elegant solutions that everyone can move forward with.
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Collaborative. You are a strong cross-functional collaborator and relationship builder.
What you’ll learn in Deloitte Digital
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End-to-end product design experience. How to design complex products or features across various platforms and devices.
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Creativity. How to push your creativity and passion to the limit. How to solve problems that have never been solved before.
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Exposure to a range of industries. How to immerse yourself in a broad range of industry sectors including Retail, Government, Financial Services, Health, Energy and more!
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Multi-disciplinary literacy. How to work collaboratively alongside strategists, service designers, UI designers, content specialists, and software engineers to find solutions to complex design challenges.
Why Deloitte?
At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.
We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.
UX is just one of Deloitte Digital’s innovative capabilities – we also offer graduate opportunities in our Content, Customer Strategy and Experience Design teams. We encourage candidates to apply for their preferred capability, and express interest in any other capabilities in their cover letter.
Content
Our Content team builds experiences that create a consistent feeling, influence, or action... because content with no purpose, is clutter. Content is more than marketing, it is transactions, interactions, entertainment, and information, and it’s an integral piece of strong customer and employee experience design. Our approach is a blend of strategy, operations, and design, leading to the delivery of valued client solutions.
Customer Strategy
Our Customer Strategists helps clients make a set of choices which define their ambition, focus, value proposition, capabilities and initiatives to set them up for success, empowering them to achieve their corporate ambition and drive customer outcomes. Our offering spans from defining the vision, to discovering the current ways of working, designing the ideal future state and determine what is required to achieve and deliver a leading, innovative and human-centred customer experience.
Experience Design
Our Experience Designers help clients define and design how an experience unfolds over time by leveraging human-centred design and strategic thinking. By considering the end-to-end journey from the perspective of the customer and business, we're able to improve the interaction between service provider and its customers - to ultimately increase the value of the service or product.
Next Steps
Sound like the sort of role for you? Apply now, we’d love to hear from you!
By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.