Greenhouse Director

Job Requisition ID: 33861

Thousands of executives around the world have experienced the transformative power of The Deloitte Greenhouse® to tackle their toughest business and leadership challenges. To design and deliver these exceptional immersive experiences takes specialised skills, proven best practice and engaging facilitation to deliver exceptional results. Our dedicated teams engineer environments and experiences – physical, virtual or hybrid – for leaders and their teams to achieve breakthrough.

The Australian Greenhouse Experience team is looking for a motivated, creative and authentic leader with a strong sense of self-awareness and emotional intelligence. The successful candidate will be excited to lead from the front and learn new ways of working to continually question and improve the way we deliver our labs. Your positive energy will be key to your success, as well as being in tune with external challenges and helping leaders solve their toughest challenges – particularly in a team-setting.

Interested in joining our crew of diverse thinkers? Find out more about what we do and what it takes to join The Deloitte Greenhouse.

Work you’ll do

The Deloitte Greenhouse® is searching for an experienced leader to join the Breakthrough Experience team as a Greenhouse Director. This is an exciting opportunity to work with a wide array of clients to solve exciting business challenges, stretch your critical thinking and problem-solving skills, and network with executive-level clients as well as Deloitte leaders. The Greenhouse Director plays an integral role in the success of labs, including but not limited to:

• People Leadership: Drive the Deloitte Greenhouse® culture within lab teams – fostering a collaborative, customer-centric, fun environment with a focus on mentorship, apprenticeship, development, and wellbeing. We are looking for someone who thrives on team-centered people leadership and who is committed to growing and inspiring talent who in turn will be obsessed with delivering client satisfaction

• Lab Design: As a Breakthrough Lab lead, you will maintain accountability for lab designs which includes providing feedback to drive the design forward and build the design capabilities of the lab team. This involves identifying appropriate subject matter advisors, points of view and intellectual property to bring into the Lab, conducting interviews to inform Lab deliver as appropriate and ensuring an immersive experience for Lab participants. We are looking for someone with strong design thinking and creative problem-solving skills who has a passion for creating innovative, dynamic, unique experiences for our clients and account teams

• Lab Delivery: In this role you will lead Breakthrough Lab delivery on an ongoing basis, which includes serving as the lead facilitator, identifying opportunities for in-session design or delivery changes, actively engaging all lab participants, synthesising key insights and take-aways during facilitation, and ensuring an exceptional experience for client and Deloitte teams. We are looking for someone with excellent facilitation/presentation skills who can face off with senior executives and work comfortably in ambiguity.

• Project Management: Oversee project management for all assigned labs, which includes providing support and guidance to lab teams in setting and tracking milestones and identifying and resolving risks. We are looking for someone with strong project and risk management skills and an attention to detail.

• Relationship Building: You will play an important role in managing relationships and dynamics with clients and Deloitte account teams. You will also provide support to the site lead with business development and stakeholder engagement. We are looking for someone with strong stakeholder management skills who is energised by creating and overseeing partnerships.

• Project Leadership: In addition to delivering labs, you may also have the opportunity to support national or local special projects, test creative and innovative approaches that could be leveraged in the Deloitte Greenhouse® portfolio and assist the site lead with team and operations management. We are looking for someone who enjoys taking on new challenges and pushing boundaries.

What we’re looking for

In this role you will exercise skills in the following areas:

• Owning multiple workstreams

• Thriving on changes, unknowns, risks, and uncertainty

• Making decisions quickly and confidently, even when all information is not available

• Apprenticing, coaching, mentoring, motivating, inspiring and developing teams and team members

• Supporting and guiding teamwork, collaboration and conflict management

• Demonstrating mastery in active and passive listening, asking penetrating questions and real-time conversation synthesis (drawing connections and driving to action)

• Applying tactics and strategies to persuade decision-makers to achieve win-win outcomes

• Creating trusted relationships with key stakeholders within and outside the organisation, and identifying new strategic relationships with high strategic value

• Creating a culture of customer service and continuously looking for ways to add value

• Diagnosing problems using formal problem-solving tools and techniques

• Examining business needs to identify opportunities or obstacles, and analysing complex business issues to develop solutions

• Applying strategies, tools, and techniques to foster the learning and development of innovative thinking.

The team

We are passionate about helping executive teams tackle their most critical challenges. As a Deloitte Greenhouse® Experience Leader, you will have the opportunity to create bespoke, immersive, innovative and impactful experiences (“labs”) for client teams across different organisations and industries. Labs are powerful enablers for Deloitte teams to quickly deepen their relationships with key clients and you will partner closely with Deloitte senior leaders to catalyse this relationship-building asset.

Qualifications

Required:

• Minimum 10 years’ work experience; at least three years in a similar position serving professional services clients

• Bachelor's Degree

• Excellent presence, as well as strong writing and oral presentation skills

• Excellent facilitation skills with ability to manage pivots in the moment

• Well-developed analytical skills - ability to synthesise group discussions into concise / concrete bullet points and help steer abstract dialogue into actionable themes

• Intermittent travel may be a requirement of this role

Preferred:

• Advanced Degree

• Interest and experience with analytical methods and tools, including data visualisation are desirable.

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.