Join our DHL Express Family and be a part of the most international company in the world! We operate in more than 220 countries and have been pioneering international express shipping since 1969.
We have multiple exciting opportunities for Retail/Reception Agents (internally known as Exception Handling Agents) to join our team located in Merrylands!
WHAT WILL MY JOB LOOK LIKE?
- Providing exceptional service to our customers at the reception desk in the retail outlet
- Upselling and customising shipment delivery solutions for visiting customers
- Carrying out security inspections on shipments
- Contacting our valued customers by phone and email to ensure any delays/errors are resolved quickly
- Communicating with our DHL colleagues from across the globe to assist with shipment enquiries
- We have multiple full time and part time roles available, hours will be confirmed at interview and will include weekend work.
WHAT CAN I BRING TO THE JOB?
- Face-to-face Customer Service or Retail experience
- Strong communication skills
- A vibrant, energetic personality that will fit into our customer-centric culture
- Ability to work with multiple computer systems in a fast paced environment
WHAT'S IN IT FOR ME?
- Named the No. 1 World's Best Workplace™ 2021 by Great Place to Work and Fortune Magazine!
- Join a motivated, passionate and diverse international team
- Great opportunities for growth and development
- Certified by Work180 as an equal opportunity employer
- Have an impact! We have committed 7 billion euros over the next ten years to reduce CO2 emissions
- A competitive salary package and access to employee benefits
So what are you waiting for? Apply for your new career now!