Horsley Park - Workcare Injury Management Consultant

DHL Express

Location: New South Wales

Job Type: Full time


About US

DHL Supply Chain offers a challenging yet exciting place to work where every day we ask you to be the best that you can be. In return we offer an excellent working environment and the security of working with the world's foremost logistics solutions provider.

At DHL, we know that people are our greatest strength. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services. We provide the best logistics services for our customers – helping them deliver better results every day.

As part of your role as a Workcare Injury Management Consultant, you will develop relationships with internal and external customers, whilst providing support to the DHL WorkCare team.


  • Identify & provide timely intervention strategies to address reported injuries.
  • Manage the injury management process
  • Assist with a safe and sustainable return to work in a timely manner for an injured worker
  • Maintain accuracy of claims filing of records and the claims management system
  • Advise & assist management through the injury management, claims and rehabilitation process
  • Authorisation of rehabilitation providers to be used on a claim


  • 2 - 5 years experience in a claims and return to work management role
  • Proficient in problem solving, communicating
  • Experience using Excel
  • Knowledge of the SRC Act
  • Able to analyse facts and make decisions
  • Excellent communication skills, business acumen and work ethic
  • Recognition as competent in managing workers compensation claims
You’ve got this!