We have an exciting opportunity for an ISO Tank Operations Specialist that has recently become available within our DHL Bulk Liquid Division based in our Geelong office. This role will be reporting to the ISO Tank Manager.
About Us
DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”
DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 81 billion euros in 2021. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. Deutsche Post DHL Group aims to achieve net-zero emissions logistics by 2050.
FORWARDING EXPERTS WITH GLOBAL REACH & LOCAL KNOWLEDGE
As an ISO Tank Operations Specialist, you will be responsible for:
- Booking and securing space for available locations.
- Coordinate and manage all ISO Tank Shipments based on their requirements
- Liaise with Transport Providers, Customers, Shipping lines as required
- Liaising with internal required department/teams as required
- Helping the Sales team with pricing, costing and procurement.
- Maintaining detailed knowledge of the company's products or services
- Ensuring that all booking files / orders are created ocular accurately and in a timely manner for each file before handing over to operations staff
- Ensure financial file accuracy in that all information correspondence with the sales quote before processing for approval
- Raise Timely and Accurate Invoices to Clients, Process invoices from Suppliers
- Ensuring that your workstations is kept clean and remains a workable space in line with WHS regulations and standards
- ensuring that all required activities accurately up-to-date and maintained i.e., JFH operating system, FLOW, and all other daily required adhoc tasks
- all other adhoc general duties as per the required position requirements
To be successful in the role, you will have:
- Industry Knowledge & experience of the Bulk Liquid Market and Chemical industry /ISO Tank experience
- Minimum two (2) years previous experience in Shipping/International freight forwarding industry & similar roles
- Be result driven and be able to demonstrate strong communication and administration skills with a high degree of attention to detail and a professional work ethic.
- Values a diverse and inclusive work environment
- Ability to work in a fast-paced and deadline-driven environment
- Tertiary qualification or similar experience
- Fluent in English language
- Customer Service focus
- Ability to multi-task, prioritise and manage time effectively
- Given the autonomous nature of this role, you're comfortable working independently
- Strong skills in Microsoft Office (Word, Excel and Outlook)
- Customer Service centric focus
- Teamwork, positive and can-do attitude
- Organisational skills
- Negotiating skills
- Excellent Communication Skills
- Able to build relationships at all levels
In return, we offer:
- Competitive annual base + superannuation + bonus
- Supportive and friendly team who are excited to have you on board
- Flexible working arrangements
Why DHL Global Forwarding?
The real question is “Why not?”
Why would you not want to join one of the best-known brands in the world?
In addition to being a certified “Great Place to Work” we also offer:
- FLEXIBILITY – We offer flexible working arrangements – working in the office and from home
- Very supportive teams with driven by the same purpose: Connecting People & Improving Lives
- Extensive global network of like-minded sales colleagues across business units
- Competitive remuneration package
- Strong sustainability commitments including and beyond social and environmental responsibilities
- Certified Training Programs for all our employees to support their career and growth aspirations
- Tools of the trade (mobile and laptop)
- An amazing working environment
- Onsite free parking available
- Tools of the trade (laptop)
- Worldwide Employee Benefits
To be considered for this position you will need valid rights to work in Australia
DHL Global Forwarding
Excellence. Simply Delivered.
