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Ocean Freight Commercial Centre (OCC) Specialist

DHL Express

Location: Melbourne Airport

Job Type: Full time


We currently have a vacancy for an OCC Specialist to join our MEL Ocean Freight Product Team based in the Melbourne Head Office in Tullamarine.

About Us


DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivaled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 81 billion euros in 2021. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. Deutsche Post DHL Group aims to achieve net-zero emissions logistics by 2050.


As an OCC Specialist, you will be responsible for:

  • Support the Australia Ocean Freight team (Nationally and in the station) to achieve the budget.
  • Work with the sales team and assist them with competitive market pricing to retain and at the same grow the customer base (profitable growth)
  • Support Joint sales calls with sales.
  • Support niche product development (Reefers, Out of Gauge, Breakbulk, Sea-Air)
  • Support execution of OFR procurement strategy in the country (LCL/FCL and Transport)
  • Collaborate with regional and global colleagues to improve buying rates and secure space.
  • Escalates local shipping line issues to Regional Route Management or local supplier KAMs.
  • Support transport procurement for LCL and FCL transport together with the stations, to ensure competitiveness.
  • Collaborate with our local vendors to ensure service quality.
  • Support operational teams with guidance on OFR global rates and processes to encourage their implementation and adherence.
  • Support Ocean Freight Trade Lane development together with sales and overseas product colleagues
  • Provide support and expertise to the business on Station/Ocean Index topics on behalf of Ocean Product

To be successful in the role, you will have:

  • Minimum two (2) years of previous experience in the Shipping/International freight forwarding industry.
  • Functional knowledge of OFR forwarding business and carrier/supplier landscape
  • Proven track record working in teams (leadership, motivation, and people skills)
  • Demonstrates strong communication capabilities.
  • Strong problem-solving mentality
  • Demonstrated Sales experience.
  • Excellent interpersonal communication skills
  • Be result-driven and be able to demonstrate strong communication and administration skills with a high degree of attention to detail and a professional work ethic.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Strong skills in Microsoft Office (Word, Excel, and Outlook)

In return, we offer:

  • Competitive annual base + superannuation
  • Tools of the trade (laptop)
  • Supportive and friendly team who are excited to have you on board
  • Flexible working arrangements

Why DHL Global Forwarding?

At DHL, people mean the world to us. That is why our goal has always been to attract and retain the best talent ALL over the world. We provide both the challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. Stay with us. Discover the positive impact you can make and build an amazing DHL career.

DHL. Excellence. Simply Delivered.

To be considered for this position you will need valid rights to work and live in Australia.