Permanent appointment
Join our team as a Senior Investigator and become a driving force in investigating non-compliance across a wide range of industries.
Great opportunity for you to make a tangible impact in a dynamic environment.
While this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies (permanent, fixed-term, full-time or part-time) within the department for the next twelve (12) months.
About us
The Department supports a safe, fair and responsible future for the Western Australian community, industry and resources sector. We lead with integrity, deliver on commitments, strive for excellence, and look for better ways of doing things.
The Consumer Protection Division is responsible for promoting fair trading and consumer protection in Western Australia. The Investigation and Regulation Directorate is responsible for investigation activities effectively detecting, deterring and remedying non-compliant practices in relation to legislation administered by Consumer Protection, for monitoring and registering all Incorporated Associations, Charities, Cooperatives and Limited Partnerships in WA, and for registration and monitoring activities for the property and motor vehicle dealer industries.
To learn more about the Department and what we have to offer, please visit our website, and to keep up to date on activities, you can follow us on LinkedIn.
About the role
As a Senior Investigator, you will play a vital role in conducting investigations into complex complaints and where appropriate, compiling briefs of evidence for use in any Court or Tribunal.
Your key responsibilities will encompass analysing complex complaints and other materials received by the Department to detect potential breaches or instances of non-compliance with a range of legislation administered by the Department. You'll be tasked with formulating strategies for intricate investigations and generating high-quality, factual written content in the form of reports, sustainable briefs of evidence, memoranda, letters, and briefing notes. Additionally, your role will be responsible for offering advice and cultivating productive relationships with consumers, traders, and various stakeholders.
Your proficiency in locating, interpreting, and analysing legislation to pinpoint non-compliance, along with your well-developed analytical and communication skills, will be indispensable assets for this role and the team.
The current permanent vacancy is a Senior Investigator working in a team focussed on the proactive disruption and investigation of offences in relation to the Ticket Scalping Act 2021. Experience working in a dynamic environment will be an advantage, in particular the ability to conduct covert enquiries with a view to independently initiating investigations.
Where will you work?
This position is located in Perth, at 140 William Street, directly above the Perth Underground train station, so getting to work will be easy. With an array of fantastic food options and nearby coffee shops to get your day started, lunch can be spent shopping at major stores nearby, or you can visit galleries and museums a short stroll away. Feeling healthy? The Department gym is located down the road at 1 Adelaide Terrace and membership is very affordable.
Need further information?
To learn more about the role, please refer to the Job Description Form (JDF) attached. If you have any questions about the role itself to help tailor your application, please contact Jo Nelson, Manager Investigations on (08) 6552 9497.
How to apply
To apply for this position, click ‘Apply for Job’ at the bottom of this page to and complete the online application form. In your application, please attach a detailed resume and covering letter of no more than two (2) pages, addressing the following points:
- Demonstrated experience and proven skills in planning and conducting complex investigations in the preparation and presentation of successful briefs of evidence as part of criminal, disciplinary or civil proceedings before Courts or Tribunals.
- Demonstrated experience in locating, interpreting, analysing and applying legislation to identify non-compliance.
- Demonstrated well-developed interpersonal skills, oral and written communication skills, including experience in producing complex reports and other high quality written materials.
We encourage you to carefully consider these points and tailor your covering letter to address them effectively. This will provide us with a comprehensive understanding of your qualifications, skills, and suitability for the position.
Need some help with how to apply?
If you need assistance with the application process, please refer to the below videos covering various aspects, including public sector recruitment, resume writing, cover letters, and polishing your application.
- Public Sector Recruitment
- Read all about it
- Questions to ask the hiring manager
- Reflect
- Resume
- Cover letters
- Polish and submit
We have also attached an Applicant Information Pack for your reference. If you have any questions about employment conditions or the application process, please contact Jacqueline Gao, Human Resource Officer on (08) 9222 3632 or email RecruitmentandEngagement@dmirs.wa.gov.au.
All requirements, capabilities and pre-employment checks listed on the attached JDF will be assessed as part of the selection process.
Other benefits
We offer a range of benefits to our employees, creating a supportive, diverse, and innovative work environment, including:
- Great work/life balance with 37.5 hour working week as a standard and flexible working hours for most roles.
- Leave options including purchase leave, deferred leave and long service leave after 7 years.
- Flexibility to work at home, in the field and in the office for most roles.
- Stable work, job security, fair remuneration, 11% superannuation contributions to a provider of your choice and salary packaging options.
- The ability to give back to your community and make a difference.
- A collaborative environment with the ability to gain insight from subject matter experts in your field.
- Opportunities for professional development, acting, shadowing and mentoring.
- Support to grow your skills with a wide range of formal training options.
- Build a healthy lifestyle with our award-winning Health and Wellbeing program.
- Supportive work environment including an Employee Assistance Program to assist you deal with life’s challenges.
Supporting a diverse workforce
The department is committed to creating and maintaining a diverse workforce that reflects the community we serve and inclusive culture where all employees feel valued, respected and connected. Our workforce's diversity is our strength; it enhances our ability to be forward-thinking and responsive in the services we deliver to the Western Australian community. Learn more about our Diversity and Inclusion Awards, celebrating individuals and teams who have demonstrated exceptional dedication to fostering an inclusive workplace culture.
Suitable Aboriginal and Torres Strait Islander people, people with disability and youth may be given priority consideration over non diversity group applicants to achieve public sector outcomes. Reasonable adjustments will be provided to candidates with disabilities during our recruitment processes and in the workplace.
CLOSING DATE: 4.00 pm on Thursday, 9 November 2023 (WST)
Your application submission must be complete by the closing time; applications that are in progress or submitted after this time will not be accepted. It is your responsibility to ensure your application is submitted on time.
We look forward to receiving your application and considering you for this exciting opportunity to join our team.