Fixed term opportunity up to 12 months with the possibility for extension and/or permanency

Follow your passion, bring your wealth of experience to an organisation where people are paramount and values are an everyday lived experience.

Would you like to work in a genuinely exciting, flexible and friendly work environment, which offers its people a range of benefits, including flexible working hours, working at home, in the field or in the office to help support you and get the best results possible for our community? Then the Department of Local Government, Industry Regulation and Safety (LGIRS) is for you!

We value diversity and appreciate every individual’s perspective, bringing together a diverse and inclusive workforce to drive innovation and success. Whether it is enabling good governance to local communities, regulating racing, gaming and liquor activities, resolving consumer and trade disputes, monitoring compliance, protecting workers’ health and safety, or rolling out new technology to provide better customer service, LGIRS is committed to delivering for the benefit of WA and future generations.

The role

As the General Manager Cross-Sector Triage and Concierge you will form part of a dynamic team responsible for leading and driving strategic initiatives across the Department’s regulatory and approvals processes. Drawing on your expertise in approvals, policy, and stakeholder engagement, you will play a vital role in fostering collaboration, innovation, and delivering sustainable outcomes for the Department and our customers.

Your strong leadership skills and experience in regulatory environments will be key to your success in this role.

You will bring to the team your ability to conceptualise and analyse complex issues, develop and implement policy, and influence change that improves services and creates value for stakeholders while mitigating risk.

Please refer to the Job Description Form (JDF) attached for further information regarding the position, including any specific requirements, leadership capabilities and pre-employment checks which will be assessed as part of the selection process.

While this selection process will initially be used to fill the above vacancy, it may also be used to fill other similar vacancies (permanent, fixed-term, full-time or part-time) within the department for the next 24 months, from the date that the recruitment breach period has been finalised.

Eligibility

To be eligible for a permanent appointment, applicants must be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia at the time of application. Applicants with a valid visa to work and live in Australia for a specific duration may be assessed and considered suitable for similar fixed term vacancies that arise.

To be eligible for fixed term employment you must be an Australian citizen, permanent resident, have a visa to live and work indefinitely in Australia or have a valid visa to live and work in Australia for the duration of the fixed term employment at the time of application.

Should a qualification be required for this position, applicants must provide their certification and/or academic transcripts to verify relevance to the job requirements. Qualifications obtained outside of Australia must be provided with an assessment from the Overseas Qualifications Unit to ensure they meet Australian Standards (this is a free service).

To work for LGIRS, you must consent to a Nationally Coordinated Criminal History Check and obtain a clearance before you start. If deemed suitable, LGIRS will coordinate and pay for your NCCHC as part of your pre-employment checks.

More information about eligibility requirements can be found on the Job Description Form.

Further information

Please contact Freya Symons, General Manager – Cross-Sector Triage and Concierge on (08) 6552 7612 or via Freya.SYMONS@lgirs.wa.gov.au or visit our website. You can also keep up to date on LGIRS achievements and activities by following us on LinkedIn.

How to apply

We ask for you to provide: A detailed resume outlining your key achievements, work history, education and professional development and covering letter of no more than (2) pages, addressing the following role specific requirements:

• Demonstrated understanding of working within a regulatory environment with the ability to apply expertise and working knowledge of legislation, policy, and regulation in the context of assessing and approving applications.
• Demonstrated experience in leading and managing a team to execute strategy in a dynamic operating environment.
• Highly developed written and oral communication skills including the ability to explain complex concepts and analysis succinctly to a target audience.

Shortlisted applicants will have their skills and experience in relation to the remaining role specific requirements and leadership behaviours assessed in further stages of the recruitment process. The complete list of role specific requirements and expected leadership behaviours can be found in the attached Job Description Form.

In the attached Applicant Information Pack, we offer further information on how to apply, and the range of incentives offered to employees who work with LGIRS. If you have any questions about employment conditions or the application process, or require any technical support when submitting your application online, please contact Mary Oswald, Recruitment Officer on (08) 9222 3131 or email RecruitmentandEngagement@lgirs.wa.gov.au.

To submit your application, click on the “Apply for Job” button at the bottom of this page. You will be asked to complete several questions, before attaching your resume and covering letter.

Supporting diversity and inclusion

The department is committed to building and maintaining an inclusive and supportive workplace.  That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our department.  Our department is an equal opportunity employer, supported by the Equal Opportunity Act 1984 (WA), preference may be given to Aboriginal and Torres Strait Islander peoples, people with disability, people of diverse sexualities and youth.

We are proud to be recognised as an Inclusive Employer for 2023-2024 by Diversity Council Australia. Learn more about our commitment to diversity and inclusion here.

We use the National Relay Service (NRS) to ensure we are accessible to people who are deaf or have a hearing or speech impairment. NRS can help you connect with us on:

• TTY/voice calls – 133 677
• Speak & Listen – 1300 555 727
• SMS relay – 0423 677 767

If you have any access needs that may require adjustment to allow you to fully participate in the application and interview process, including alternate methods of communication, or to request a document in an alternative format please contact us at RecruitmentandEngagement@lgirs.wa.gov.au.

CLOSING DATE: 4.00 pm on Tuesday, 27 January 2026 (WST)

Please note interviews will be scheduled between Thursday the 5th and Friday the 6th of February 2026 in the Perth CBD. Online attendance may be facilitated if required.

Please ensure you allow yourself sufficient time to lodge your application online as late applications will not be accepted. It is your responsibility to ensure your application is submitted on time.

We look forward to receiving your application and considering you for this exciting opportunity to join our team.