Location: Fortitude Valley
Job Type: Full time
Account Partner - Brisbane Office - Max term contract
This is a great opportunity for an Account partner who strives to demonstrate excellence in customer service and be a support for our real estate clients and sales teams, aiming to maximize the value through increased engagement and adoption across various product channels, including digital, print, and technology. As part of this commitment, you should effectively manage existing revenue from our direct client base, aligning our efforts with Domain Group's priorities and a customer-centric approach. With a high level of activity, you should possess the agility to be both proactive and reactive, ensuring that you understand our client's needs and provide recommendations for the best solutions. Moreover, you will act as the voice of our customers, actively providing feedback to influence functions such as Marketing, Product, Strategy, and Commercial Operations.
Who are you?
The ideal candidate will…
Continually connect and meet with clients and industry partners to ensure Domain solutions remain relevant and desirable in a changing market.
Act as an advocate for customers, providing feedback, influencing product roadmaps and supporting marketing that aligns Domain solutions to needs.
Be accountable for sales to designated Domain customer group or portfolio and achievement of sales goals.
Drive the following outcomes to strengthen and grow the customer relationship:
Sales revenue and quarterly sales growth.
Revenue growth by account and product utilisation.
Maintaining the customer relationship through nurturing current accounts and identifying prospects for further Domain solutions.
Successfully defining customer needs, delivering Domain solutions-based proposals and managing objections and concerns.
Closing sales opportunities with accurate documentation
Attend and or present in key team sales meetings, roadshows or industry/client events.
Why join us?
We’re the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:
Flexibility tailored to you - so if you’ve recently made a sea change, work adjusted hours or like the idea of hybrid working, it’ll be perfect;
First-rate parental leave and wellbeing policies;
Discounts on things like Domain Home Loans;
Access to Perkbox, giving you discounts across healthcare, entertainment, food, utilities and more
Continuous opportunities to leap, learn and grow.
We don’t just talk, we do. Every day we solve property problems for Australians and beyond. We encourage our people to see the possibilities, and turn them into realities. That’s why we want you.
Who are we?
We shine a light on all things property. Our business aims to simplify the property journey for all involved; motivated by expertise and our exclusive data.
Changing the way people engage with property requires a team of diverse thinkers.
One of our talent partners will give your application a good look and give you a call if it’s a good match, so apply now!
Don’t meet every single requirement? We’re committed to building an inclusive, diverse and supportive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within the Domain Group.
So…what happens next?
We will give your application the attention it deserves and you will hear from us either way. If it's a good match, one of our recruitment consultants will give you a call (so make sure you keep your phone handy!).
Go on then, click apply, we would love to see your application pop up!
Here at Domain, we’re driven by the belief that open minds open doors. We value innovation and creativity that diversity of thought brings and are committed to building an inclusive workplace; one where every single one of us can feel truly at home.
*A note to recruitment agencies: We have this role covered; there is no need to get in touch. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thanks