We currently have an opportunity for a Quality Assurance Coordinator. Join our Government and Integrated Facilities Management team and play a key role in supporting quality assurance, compliance and audit activities across the Homes NSW contract. Reporting to the Quality Assurance Manager, you'll help deliver high-quality outcomes that support our essential services.
What You’ll Do
This role offers a broad scope, with key responsibilities including:
- Work with operational teams, subcontractors and stakeholders to address outstanding actions and identify continuous improvement opportunities.
- Maintain accurate registers and quality records across SharePoint, WMS and approved business systems, applying document control requirements.
- Prepare weekly, monthly, quarterly and ad hoc reports, while maintaining KPI, audit, compliance and performance dashboards.
- Monitor audit outcomes, non-conformances, corrective actions and remediation activities through to closure, escalating overdue items as required.
- Coordinate quality assurance and compliance activities, including internal and external audit schedules, documentation and evidence packs.
What You’ll Bring
- A certificate or diploma in business administration, quality, compliance or a related discipline is desirable; audit or quality management training is also desirable.
- High attention to detail, sound document control practices, and the ability to interpret information, identify gaps and prepare concise reports.
- Intermediate to advanced Microsoft Excel skills, with strong capability in Word, PowerPoint, Teams and SharePoint.
- Demonstrated experience maintaining registers, records and reporting systems while coordinating multiple stakeholders and deadlines.
- Experience in a quality, compliance, audit, governance or coordination role, with strong planning and follow-through.
More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.
Why Downer?
Downer plans, creates and sustains essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.
What It Means to Belong at Downer
We’re proud of our high-performance culture and commitment to diversity, offering:
- Training and development to support and diversify your career.
- With 30% of vacancies filled internally you’ll find real opportunities to advance your career.