The Artisan Attendant is responsible for delivering high-quality, handcrafted food and exceptional customer experiences across designated outlets. This role focuses on product craftsmanship, presentation excellence, food safety compliance, and maintaining consistent brand standards. The Artisan Attendant supports daily operations by preparing and presenting fresh products, maintaining a clean and organised workspace, and contributing to a positive, high-performing team culture aligned with Downer values.

These casual positions require availability Monday to Friday, between 6:00am and 3:30pm, with flexibility to work varying shifts within these hours.

What You’ll Do (key responsibilities)

This role offers a broad scope, with key responsibilities including:

• Prepare and present handcrafted food and beverages to brand standards
• Maintain cleanliness and organisation of all work areas
• Follow opening and closing procedures
• Ensure product quality, consistency, and visual presentation
• Maintain food handling, temperature logs, and cleaning schedules
• Ensure correct use of cleaning chemicals
• Maintain a clean, safe, and hygienic work environment
• Deliver friendly, engaging, and efficient customer service
• Support sales through product knowledge and upselling

What You’ll Bring

To excel in this role, you will need:

• A proven track record in food and beverage service, preferably in high-volume settings
• Proven ability to maintain high standards in a hospitality environment.
• Excellent interpersonal skills and a passion for providing exceptional customer service
• Thorough knowledge of food safety regulations and practices
• The ability to work efficiently under pressure and adapt to changing circumstances.
• Strong multi-tasking abilities and effective prioritization skills.
• A team-oriented mindset, willing to collaborate with colleagues to deliver excellence.

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

**Please note, as a prerequisite for this role candidates will be required to complete work rights check and reference checks.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.

• With 30% of vacancies filled internally you’ll find real opportunities to advance your career.

• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.

• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.