The Group Manager Quality, Licences & Certification Governance provides enterprise-level leadership across quality, licensing and certification governance. The role maintains clear frameworks, standards and minimum expectations, while overseeing the group ISO certification program and relationship with the external certification provider. Working across business units and Group functions, you will provide visibility of material risks, findings and improvement opportunities and help strengthen consistent quality practices. Success will come through influence, collaboration and clear governance, while maintaining appropriate business unit accountability for operational compliance.
Key Responsibilities
Lead and maintain group-level frameworks, standards and minimum expectations for quality, licensing and certification governance.
Oversee the group ISO certification program, including certification cycle planning, audit scheduling, provider engagement, outcomes, findings and reporting.
Manage the external certification provider relationship, ensuring clear performance expectations, effective issue resolution and coordinated delivery.
Maintain enterprise visibility of corporate licence and certification obligations, renewal requirements, ownership, status and material risks.
Monitor quality, licence and certification governance performance, identifying recurring themes, overdue actions, emerging risks and opportunities for improvement.
Prepare clear governance reporting, briefings and escalation updates to support informed decision-making by senior stakeholders.
Partner with business unit quality leads, licence owners and Group functions to clarify accountabilities, promote consistent practices and influence adoption of governance requirements.
Lead and support direct reports while contributing to a proactive quality culture, continuous improvement and strong risk and compliance practices.
What You Will Bring
Tertiary qualifications in quality management, business, engineering, risk, governance, compliance, project management or a related discipline are desirable.
Relevant training or certification in quality management systems, ISO standards, auditing, governance, compliance or continuous improvement is desirable.
Demonstrated experience in quality, integrated management systems, certification, licensing, compliance, assurance or governance within a large and complex organisation.
Experience coordinating ISO certification programs and external audits, including audit preparation, findings, corrective action visibility and certification reporting.
Strong knowledge of quality management principles, management system frameworks, licence governance and compliance obligations.
Proven ability to influence across business units and functions, establish clear accountabilities and achieve outcomes without direct operational control.
Strong analytical, stakeholder management and written communication skills, with the judgement and attention to detail required to identify material risks, communicate clearly and drive practical improvements.
Benefits Of Working with Downer
- Work with an ASX listed company, working with market leaders.
- Grow your career with us, we are passionate about giving our people opportunities to grow through personal and professional development and continuous learning:
- Professional development programs
- Access to professional memberships and industry networks
- Professional development programs
- Be part of a team that cares, we foster a work environment built on support that is flexible around our employee’s wellbeing needs:
- Flexible work arrangements
- Parental leave
- Employee Assistance Program
- Programs promoting diversity and inclusion
- Flexible work arrangements
- A range of Corporate Benefits, including:
- Discounted services (car hires, hotels, insurance, retail stores, gyms)
Why Downer?
As a trusted name in infrastructure, transport, facilities management, and construction, Downer is committed to delivering projects that create a lasting, positive legacy. We’re committed to building a team that reflects the diverse communities we serve, and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.
As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.