About Downer

Downer Rail and Transit Systems (RTS) is committed to providing the highest quality of Rollingstock & Overhaul services for both the local Victorian and wider Australian markets. Our capability allows us to offer turnkey solutions for complex projects and spans every project phase, from design and manufacture to through-life-support (TLS), condition monitoring and data analytics, fleet maintenance, operations and comprehensive overhaul of assets. RTS have an exciting opportunity for a Fleet Operations Support Officer (FOSO) to join our team to provide support to Metro Trains Melbourne (MTM).

About the role:

The FOSO provides technical liaison and support to Metro Trains Melbourne (MTM), High-Capacity Metro Trains (HCMT) drivers or other MTM technical staff on a round the clock basis. This position will liaise with TLS technical/engineering staff to provide first line fault identification, mitigation and reporting on the HCMT. This includes the provision of information into the Downer business about fleet issues, develop countermeasures and action recovery plans to optimise the Availability and Reliability of the HCMT fleet.

This is a full-time permanent position operating on an attractive 24/7 roster. This position will be based in our Pakenham Fleet Maintenance Centre, Melbourne, Victoria.

Key accountabilities:

• Provide timely investigation of all service incidents and failures
• Ensure that the business system procedures are followed so that all vehicle history and contractual deliverable's are entered accurately and in a timely manner
• Integrate 5S and Lean Management ideals in all processes, procedures and working environment
• Ensure that notification and communication procedures are followed
• Ensure prompt rectification of defects on rollingstock
• Maintain a working knowledge of relevant engineering standards, policies and procedures
• Implement standardised ways of working across all shifts
• Consult with engineering and maintenance personnel to resolve unusual problems in system operation and maintenance.

Skills and knowledge required:

• Highly developed oral/written communication skills, including the ability to conduct detailed investigations and to provide clear and decisive results and written reports
• Excellent analytical and problem-solving skills with the ability to provide rapid and effective engineering support to management and trade staff
• Excellent computer skills with experience in the management of information systems
• Be dynamic and able to think and act quickly to re - prioritise workload to respond to fleet and operational changes
• Knowledge of relevant Australian and International Standards
• Solid knowledge of formal engineering change processes and reliability improvement processes
• Knowledge of quality assurance procedures
• Trouble shooting procedures and methods
• Rollingstock Subsystems Operation desirable.

Culture:

Downer is dedicated to nurturing our people personally and professionally through skills development, competitive benefits, career pathways and fostering a proudly diverse and supportive workplace culture.

We foster a diverse and inclusive workplace that facilitates opportunity and respect. Our focus on gender and cultural inclusiveness is active and ongoing, and through various initiatives we aim to help close the gap between indigenous and non-indigenous communities.

What we offer:

• The opportunity to work within an energetic, highly skilled team
• The ability to work on key rollingstock projects with an industry leader
• Permanent full-time position with excellent career progression opportunities
• Competitive remuneration, with on-going training and support
• Employee benefits and wellness program
• An opportunity to make an impact with a growing and forward-thinking company
• A strong commitment to Zero Harm environment for all our employees and visitors
• An opportunity to work with an ASX Listed Company.

How to apply:

To apply for this opportunity please click the APPLY NOW button.

For more information about this position please contact Kodi Gordon – Talent & Sourcing Business Partner - kodi.gordon@downergroup.com.

Please note

Applications will not be accepted via email, please apply via the link.

Employment with Downer is subject to a Pre-Employment Medical, and on-going drug and alcohol screening.

Downer Group is an equal opportunity employer with a strong commitment to diversity.

Downer does not accept any unsolicited resume referrals from Recruitment Agencies.