Acceptance Engineer

TA Name: Ruth Messenger
HM Name: Shane Rawles
JS: 5

Job Location: North Ryde, Sydney

Our Exciting Opportunity:

We are now looking for an MS Automated Operations Engineer to secure the coordination, support, management, and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level.

In this role, you would:

• Deliver, and implement the MS EOE processes to ensure that services provided to our customers align with SLA performance levels and delivery expectations. Manage 1st Level Service Monitoring and Event Management
• Deliver and accept new and upgraded nodes into the network
• Ensures the contribution and distribution of primarily live content is scheduled, received, recorded, and transmitted as per requirements
• Secure that distribution transmissions are being delivered to the Ericsson demarcation point as per SLA
• Perform continuous resource and service status and performance monitoring to proactively detect possible failures and act upon them to ensure 1st level restoration and repair

As our ideal candidate, you will have:

• Education: BE or relevant
• At least 4-5 years of experience
• Passion for Delivering Results & Meeting Customer Expectations
• Analysing skills
• Experience Applying Expertise & Technology
• Australian Citizenship or Permanent Resident status

Why Join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.

We are proud to announce at Ericsson Australia, our employees have once again voted us as a Great Place to Work® and we have been officially Certified™ in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.

Ericsson Australia Employee Benefits

• Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing.
• Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off.
• Work Conditions: Looking to find better work / life balance? Speak to us about flexible work arrangements**
• Employee Discounts: We offer employees access to discounted health insurance, groceries and entertainment through our partner providers.
• Employee Development: Working at Ericsson gives you access to Degreed, an integrated learning platform where you can learn, upskill, develop and measure your skills.
• Awards: Ericsson values dedication, and we regularly recognize employee commitment through award programs i.e. service awards and peer recognition.