Join our Team
About this opportunity:
Red Bee was born in media and for the past 15+ years we have made significant contributions to the development of the global media industry, empowering the world’s strongest media brands, broadcasters and content owners to instantly connect with audiences anywhere at any-time. Our partners include BBC, Channel 4, ITV, Canal+, ExtremeE, TV5MONDE and many others.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees improve their potential every day. Our employees live our vision, core values and guiding principles.
Join our creative team at Ericsson in the role of Access Services Operations. We strive to make content accessible for all audiences including those with sensory disabilities or non-native English speakers. As an overseer of access services files and streams, you'll ensure information is conveyed accurately while adhering to editorial and regulatory policies. You'll lead a dynamic operational team, being instrumental in the execution of top quality services, development, and performance management. A balance of operational and people management duties, this role offers a varied schedule depending on operational needs, individual skills, and team requirements.
What you will do:
- Lead an operational team, ensuring optimum productivity and quality of service delivery, you develop the team and manage performances.
- Manage the production of access services, build relationships with customers, vendors, and internal stakeholders to guarantee timely delivery.
- Generate access services files or streams, identify and communicate compliance issues, ensuring all work meets client and business requirements.
- Maintain and uphold quality control on work produced by yourself and others, providing constructive feedback where necessary.
- Proactively handle administration and archiving in adherence with necessary procedures, managing associated data such as salary information, sick days, and holidays.
- Allocate work to teams effectively, identifying capacity issues and escalating when needed, and liaising with customers on schedules, changes, and potential business opportunities.
The skills you bring:
- Proofreading.
- Team Management.
- Training And Development.
- Copy Editing.
- Service Delivery Business Understanding.
- Grammar.
- Individual Development Planning.
- Synopsis.
- Business Communication.
- Stakeholder Management.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Red Bee Media offers:
- YOU + ERICSSON - staff benefits (wonderful discounts and money back with a huge number of retailers and providers).
- Full-time hours across a 5-day week on a rotating roster (weekend/public holiday work is shared equally).
- Detailed training provided
- Permanent role
Primary country and city: Australia (AU) || Sydney
Req ID: 766706