Join our Team

Ericsson Australia is currently searching for an established sales, business development and engagement professional to join the team as a Senior Account Manager. Based in our Sydney or Melbourne offices and reporting to the Key Account Manager (KAM) – Mission Critical Networks (MCN) for Australia & New Zealand, you will be directly responsible for driving and securing business opportunities in mission critical industries such as Rail, Public Safety and Defence.

What you will do:
-Lead sales engagements with MCN customers across the Ericsson portfolio – 4G/5G RAN, Core, Cloud, Transmission, Customer Support, Managed Services, and Enterprise solutions
-Create customer and opportunity strategies, designing engagement plans and confirming them against customers’ buying process and criteria.
-Build and maintain high-trust relationships with key customer and industry stakeholders, including C-level, technology leaders, and strategy teams.
-Lead opportunity-specific third-party engagement and channel strategies to facilitate sales, including establishing relevant commercial arrangements.
-Develop and present customer business proposals, presentations and tender responses.
-Run deals, taking leadership of the overall negotiation process to continuously optimise deal structures, margin performance and commercial risk, ensuring profitability, scalability and long-term relevance of Ericsson and its solutions.
-Own sales opportunities and the sales process, including ensuring successful closure of opportunities and transition to delivery.
-Support customers throughout the delivery period and identify upselling and cross-selling opportunities to meet their evolving business challenges and goals.
-Position Ericsson as a trusted strategic advisor, not just a technology partner.
-Act as the voice of the customer within Ericsson.

The skills you bring:
-Demonstrated leadership in the execution of complex ‘techno-commercial’ sales campaigns.
-Track record of generating new business, successful sales and meeting/exceeding targets in government and government aligned sectors, particularly Public Safety, Rail and Defence.
-Evidence of building strong relationships with C-level and key decision makers in mission critical industries, particularly Public Safety, Rail and Defence.
-Strong acumen in commercial structuring, strategic sales, business case development, and value-based selling.
-Solid understanding of the competitive landscape in the mobile communications market for 4G/5G RAN, Core, Cloud Software and Services, and Managed Services.
-Ability to stay informed of evolving business challenges, market trends, future technologies and information that may affect the customer’s business.
-Proven ability to work collaboratively with virtual and global teams.
-Excellent presentation, public speaking and communication skills.
-Strong stakeholder management and problem-solving skills (internally and externally).
-Proficiency in sales governance to ensure successful business and account management.
-Experience developing industry and ecosystem relationships.
-A customer centric and results driven mindset.
-Accountable and committed with a passion to win.