At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Manager – Technology Consulting
The opportunity
As an Infrastructure Technical Senior Analyst within our Technology Consulting team, you will play a key role in bridging the gap between business needs and technical solutions. You’ll work closely with stakeholders to gather, analyse, and translate requirements into clear and actionable documentation that supports solution design, development, and delivery.
This is a hybrid role based in Australia. You’ll be part of a collaborative team driving digital transformation and delivering high-impact technology solutions across industries.
Your key responsibilities
- Requirements Gathering: Conduct interviews, workshops, and stakeholder sessions to elicit business and technical requirements.
- Documentation & Analysis: Translate stakeholder needs into clear specifications, functional documentation, and user stories that guide solution development.
- Validation & Testing: Develop test cases and validation frameworks to assess technical solutions against business requirements, ensuring alignment and quality.
- Risk & Impact Assessment: Analyse potential risks and impacts of proposed solutions, contributing to informed decision-making and project planning.
- Stakeholder Engagement: Collaborate with cross-functional teams including architects, developers, and business leads to ensure shared understanding and delivery of requirements.
- Continuous Improvement: Identify opportunities to improve business processes and system functionality through data-driven insights and feedback loops.
Skills and attributes for success
- Strong experience in business analysis within technical environments, including system integration, infrastructure, cloud platforms or application development projects.
- Proficiency in producing clear and comprehensive documentation, including business requirements, functional specifications, and process flows.
- Familiarity with Agile and Waterfall methodologies, and experience working with tools such as JIRA, Confluence, or similar platforms.
- Excellent problem-solving and analytical skills, with the ability to assess complex systems and identify gaps or improvement opportunities.
- Strong communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences.
- Understanding of core on-prem infrastructure platforms and services (AD, Hypervisor platforms, Application environment services, Azure & AWS PaaS and SaaS offerings etc..)
- Familiar with enterprise IT operational governance practices (CAB, SDA, ARB etc..)
- Able to produce solution and product design documentation.
- Familiar with Application environment orchestration and SDLC life cycle
- Familiar with Microsoft productivity suite services and architecture including migration of services to new organisation
Ideally, you’ll have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.
- A Bachelor’s degree in Information Technology, Business, or a related field.
- Experience in enterprise transformation, system migrations, or regulatory environments.
- Exposure to risk analysis frameworks and validation methodologies.
- A proactive mindset and a passion for enabling technology-driven business outcomes.
What we offer you
At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
- Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment
- Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
- A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits
- Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
Acknowledgement of Country
EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous
Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.
Are you ready to shape your future with confidence? Apply today.
