Operations Manager

Essential Energy

Location: New South Wales

Job Type: Full time


We are unique

We are a highly regarded regional business that thinks on a global level. We work with determined, passionate and curious people to empower communities to share and use energy for a better tomorrow. With a network that powers 95% of NSW and parts of Southern Queensland, we ensure homes, hospitals, schools, businesses, and services stay connected.

We are currently looking for a highly motivated and experienced Operations Manager to join our Team. This role will be based in the Mid North Coast of NSW, with a preference to be located at either Coffs Harbour, Port Macquarie or Taree.

If you are passionate about safety, leadership, and customer service excellence, we want you to join our Operations Leadership Team.

About your new role

You will have overall responsibility leading a large team of trade professionals, providing safe and reliable electricity to our customers, leading safety excellence and striving to ensure your team is best placed to ensure a safe and reliable electricity network, as well as supporting the future energy transition.

You will provide strong leadership of a large team across a large geographic footprint, in the pursuit of sustainable financial returns, best practice approaches, and safety leadership.

You will be responsible for driving the delivery of the safest working environment possible and a ‘High Performance Culture’ across a geographically dispersed team.

About You

  • You must be a highly motivated and experienced individual who has demonstrated success in building and maintaining cross-business relationships, with a proven track record of building a safe, high-performing and engaged teams
  • Be a safety focussed leader, ensuring decisions are made with an absolute focus on safe outcomes every day
  • You should think and act in an innovative and strategic manner, with strong experience working in a complex, fast-paced, changing environment and a proven ability to manage a diverse workload
  • You accept responsibilities and accountabilities and are focused on delivering outcomes to meet the wider team objectives. As a team player you are willing to roll up your sleeves and support your team to deliver on company objectives
  • With a strong financial acumen that translates into safe and effective in field deliverables, whilst ensuring the overall statewide operational objectives are achieved (one team approach)
  • We strive for excellent customer service on every interaction, everyday – this underpins everything that we do, and we expect that you will too.

If you like working in a stimulating environment where every day is different and have some fun along the way, this is a fantastic career opportunity.

Required Qualifications

  • Bachelor’s Degree in Management or an Engineering discipline (Electrical, Mechanical, Civil) or demonstrated capability through past employment experience and/or relevant qualifications


  • Significant operations management experience working in a high-risk/industry, with solid knowledge and understanding of the technical issues involved in the working on HV plant and equipment
  • Demonstrated experience in managing a large geographically dispersed team
  • Demonstrated experience in managing a P&L and understanding of what drives financial performance
  • Strong experience working in a complex environment with competing demands and changing landscape
  • Experience in customer engagement and management and driving cultural change within a workgroup


As an Essential Energy team member, you’ll enjoy such benefits as;

  • Attractive remuneration package including Short Term Incentive (STI) Payment
  • Relocation assistance
  • Rental assistance
  • Vehicle Allowance

Essential Energy employees are rewarded for their hard work and commitment by the provision of a range of additional benefits available.

We offer fantastic local and regional career opportunities limited only by your own drive and determination. Working for this large and diverse organisation, employees can take advantage of a range of learning and development opportunities, including leadership programs.

If successful in this role you will join a supportive and appreciative team in a role that offers breadth across Essential Energy's entire corporate and network businesses.

At Essential Energy we are united in our purpose and live our values. We operate in an exciting and rapidly changing environment, thrive in a culture that is all about teamwork and are here for our customers.

For further information please contact Brendon Neyland, Head of Operations, on 0419 015 254.

Applications close on Tuesday 3 October 2023 at 11.55 pm.

Passionate people. Global thinking. Regional heart.

Building a better energy future.

Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability.

As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees.

You’ve got this!