We currently have a fixed-term contract opportunity for a Service Delivery Officer, to join the team in Grafton until the end of March 2025.
We are unique
We are a regional business that thinks on a global level. We work with determined, passionate and curious people to empower communities to share and use energy for a better tomorrow. With a network that powers 95% of NSW and parts of Southern Queensland, we ensure homes, hospitals, schools, businesses, and services stay connected.
About the role
As a Service Delivery Officer, you will deliver administrative services within Network Services ensuring reliable and accurate information is available to facilitate the efficient operation of the Division in achieving its business goals. You will also encompass a broad range of administrative tasks to meet both regional and stakeholder requirements.
About You
- You will have demonstrated experience in a similar operational or administrative role with the provision of administrative services and record management functions in a large organisation
- In your previous roles you worked to deadlines whilst maintaining and promoting confidentiality
- You are a people person with excellent communication skills and customer service techniques to relay, gather and request information.
Required Qualifications | Skills
- Certificate III in Business Administration or demonstrated capability through past employment experience and/or relevant qualifications
- Proven communication and customer service skills and experience to liaise and interact with a diverse range of customers, stakeholders and sponsors in an energy distribution environment whilst maintaining confidentiality
- Demonstrated ability to provide administrative support services and document recording functions with good attention to detail
- Flexible, self-motivated and well organised and be able to handle a varying complex workload
- Ability to work autonomously or in a team environment
- Strong skills in computer operations and business systems relevant to the role including Microsoft Office products.
Why Essential Energy
We offer competitive remuneration commensurate with skills and experience and 16% superannuation.
For information on our employee benefits (such as overtime and penalty rates, tools and relocation assistance) please visit our Employee Benefits page.
We are proud to be recognised as a WORK180 Endorsed Employer for All Women.
Working with a regionally focused organisation requires a diverse mindset. Wellbeing, development and delivering tangible value are all core to our purpose as we connect and power the regional and rural communities of NSW and parts of southern QLD.
Joining Essential Energy means you are the type of person where camaraderie, supporting your colleagues and balance in your life are all important.
Our culture is diverse, respectful and one where you have a voice which is heard. We know we can only be successful in supporting the customers who depend on us if we work together.
For further information please review PD #NET0755 on the PD Library and contact Cassandra Nelson, Business Administration Manager on 0424 158 509.
Applications close on Sunday 22nd September 2024 at 11:55 pm
Passionate people. Global thinking. Regional heart.
Building a better energy future.
Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability.
As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees.
