Job Description

As a Client Services Executive, you'll help grow our TenderLink subscription base through new sales. Reporting to Australasian Sales & Services Manager, you'll identify prospects, engage with them by phone and email, and provide exceptional customer service to ensure long-term relationships.

Work that matters - What you'll do

• Identify prospective clients using a vertical sector approach (e.g., IT, Telecommunications and Construction).
• Make outbound calls daily, send proposals, and follow up with prospects.
• Ensure customers are onboarded and set up for success.
• Respond to inbound queries promptly and professionally, maintaining high customer satisfaction.
• Record all communications for future reference.
• Analyse customer feedback to improve processes and products.

Qualifications

What You'll Bring

• 2+ years of experience in sales or a similar role.
• Strong communication skills both verbal and written.
• Ability to build relationships with professionals in medium to large organisations.
• Effective time management and prioritisation skills.
• Computer literacy (Microsoft Office).
• Commercial judgement and problem-solving ability.
• A collaborative, respectful approach and commitment to ethical business practices.

Additional Information

Benefits/Perks:

• Novated Leasing & Salary Packaging
• Great compensation package and bonus / commission plan
• Core benefits including Experian shares discount and wellness program