WHO ARE WE?

Ferocia is a technology company that is proudly part of the Bendigo and Adelaide Bank Group (acquired in 2021). We have a hybrid work culture where people can attend the Ferocia office as much or as little as makes sense for them. We are currently only hiring in Melbourne or adjacent areas as we still value physically getting together at least half-dozen times per year. We currently build two products - Up, and Bendigo Bank's Internet Banking platform.

Ferocia hits that sweet spot of having a small company rhythm, with a large company reach and resources. We are proud that the Bendigo and Adelaide Bank Group is carbon neutral, community minded, and committed to high standards of corporate governance. Operating under that umbrella allows Ferocia to better pursue its mission: financial empowerment through technology.

Banking is an essential service, for the advantaged, disadvantaged, and everyone in between. We believe that through innovation and empathy, we can help the people who most need it have a better relationship with their money.

At Ferocia everyone gets the standard four weeks annual leave, and the office also closes down for a couple of weeks over the Christmas break (think of it like a loooooooong weekend). We have a generous parental leave policy and are extremely friendly to flexible working arrangements. All Ferocians must be vaccinated against COVID-19.

We take diversity and inclusivity seriously, so no matter who you are, who you love, or what you stand for, we just need you to be yourself.

THE ROLE

We're looking for an experienced Product Designer to join the team that builds Bendigo Bank’s internet banking and banking app. This is a rare opportunity to join our small team, and have a real impact on the lives of people.

Our designers wear many hats and own projects from start to finish — from idea to successfully shipped. Sometimes it's just a few days on a small feature, sometimes it's months on a new financial product. So on a normal day, you could be:

• Exploring and finding opportunities to help us achieve our goals in many different ways, for every step of the user journey — whether it's reviewing user feedback, conducting interviews, analysing data, playing with a random idea, reinventing the wheel, refining existing concepts, or fixing tiny bugs.
• Working closely with our product team to discuss ideas, review work in progress, and shape our long-term strategy.
• Designing concepts and interactive prototypes at various levels of fidelity to be able to clearly communicate your ideas.
• Solving challenging financial problems by identifying the needs of a particular audience within our vastly diverse customer base.
• Collaborating with our leadership teams and presenting design concepts to help define our short and medium term roadmap.
• Collaborating with engineering teams to ship high-quality features to our users within our delivery timeframes — by helping scope, prioritise, review, and adapt concepts as necessary.

Some of the projects you will work on include redesigning Bendigo Bank’s digital banking, finding ways to better communicate with our customers and creating a new in-app sign up experience.

WHAT YOU BRING

• Creativity and craftsmanship — strong interaction and visual skills, with a keen eye for detail to achieve visually pleasing aesthetics — from tiny micro-interactions, to complex multi-step experiences.
• Passion — harder to define, but we're looking for people who have a desire to push the limits, break the status quo, and be at the forefront of where technology is leading us. An eagerness to learn, expand your skills, and do the best work possible.
• Experience designing and delivering end to end projects (from idea to successfully launched), ideally with 5+ years working within a product team (PD, UXD, or similar role). Ideally on a SaaS or consumer product, and even better if it's in FinTech. We are open to someone who may have a little less experience and feel they have the skills to step up in the world to a senior role.
• Mobile experience and domain knowledge — a strong understanding of patterns, interactions, and how mobile technology is evolving (software and hardware)
• Problem solving skills and a strong product lens — the ability to understand customer needs, motivations and behaviours, and to know how to translate this understanding into product opportunities. Being able to think holistically about end to end experiences, and design solutions that fit into an ecosystem.
• Collaboration and communication skills — the ability to use storytelling to inform and influence.
• Basic technical knowledge, especially front-end, and a general understanding of an agile engineering development process.

INTERVIEW PROCESS

More details will be provided on application. All shortlisted applicants will go through the same stages:

1. Portfolio/career review and intro chat with Andi (Product & Design Lead) [30min]
2. Presentation of 2-3 case studies to Andi (Product & Design Lead), Dave (Product Designer) and Sylvain (Head of Design of Up) — Deep dive into your work to understand your skills and approach to design [60-90min]
3. Interview with a cross-functional team (Product Management/Design, Front-end developers, Team lead) — This would be a short case study and a casual critique/review of an app. The goal is to understand how you think, communicate, and get a feel for what it would be like working together. [45-60min]
4. References check
5. Meet with Meera (Head of Connect) — pretty informal, and a chance for you to hear the vision from BigBoss herself [30min]
6. Offer

WORKING AT FEROCIA

• A small team of passionate people
• Generous leave policy
• Flexible working schedule
• Option to be partial or fully remote (with at least 6 company-wide office days per year we do require you to be based in Melbourne though)
• MacBook Pro, LG 5k monitor, and any hardware you need
• Great office and office perks (gym, games, Friday office rooftop sessions, …)
• Daily MK8 tournament, and slack channels for all the things you might be into (#photoshop-challenge is a thing of beauty)
• Budget for personal development, training, and conferences
• Employee Assistance Program

Send an email through to careers@ferocia.com.au with your resume and a brief spiel on what you are passionate about and we'll take it from there.