Description
ABOUT US
FleetPartners is a leading ASX‑listed provider of fleet leasing, fleet management and novated leasing across Australia and New Zealand. Every day, we help businesses and individuals move forward with smarter, more sustainable vehicle solutions.
But what really sets us apart is our people.
We’re a supportive, customer‑focused team that works together to deliver great outcomes for our customers and for each other. We create an environment where people feel encouraged to grow, develop their skills and do their best work.
If you’re looking for a workplace that supports your development and creates an inclusive, collaborative environment, you’ll feel right at home at FleetPartners.
THE ROLE
The purpose of this role is to proactively engage with employees of our clients as they approach the end of their current novated lease, with the process commencing around 12 months before lease expiry. You will identify opportunities to retain customers through new novated leases and lease extensions, as well as aftermarket sales, while providing solutions aligned to their needs.
As a Novated Retentions Consultant within the Novated Sales team, you will work towards individual and team sales targets across new business, extensions and aftermarket sales. The role also involves managing customer queries and completing administration, including preparing quotes and retrieving documents related to the sale.
Some of your key responsibilities will be:
- Selling Novated leases through End of Lease lead sources
- Up-selling and cross-selling Novated products and services
- Keeping accurate records of sales activities within the CRM and reporting all revenue within required timeframes
- Priority focus on retaining a customer’s business with FleetPartners
- Ensuring a high level of customer experience at End of Lease
- Attending relevant product and skill courses and passing on relevant points to other Consultants.
- Meet individual monthly sales budgets
- Facilitating end to end customer service from initial enquiry to customer taking delivery of the vehicle, including arranging quotations for the customer, and facilitating credit applications.
ABOUT YOU
We’re looking for an energetic, proactive and motivated sales professional who enjoys connecting with customers and thrives in a busy, target-driven environment. You’ll be comfortable making outbound calls, engaging with a high volume of customers each day and confidently guiding them through their novated leasing options.
To be successful in this role you will have:
- 2–3 years’ experience in a sales role, ideally within novated leasing, motor vehicle leasing or financial services.
- Strong sales, communication and customer service skills, with the ability to build rapport and influence customers.
- Confidence working in a fast-paced, target-driven sales environment and managing a high volume of customer interactions.
- A positive, resilient and adaptable approach, with a willingness to embrace feedback and change.
- Strong organisation and time management skills, with the ability to manage competing priorities.
- The ability to build strong relationships with customers, colleagues and key stakeholders.
- An understanding of relevant legislation and compliance requirements relating to financial and leasing products.
BENEFITS:
We offer more than just a role:
- 27 days of annual leave per year.
- Hybrid work flexibility
- A ‘Dress for your Day’ policy
- 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
- Ongoing training to help you develop and grow with real career development opportunities
- Rewards program, including a range of discounts from a variety of retailers.
- An extensive range of other employee benefits.
Interested? Apply now and take the next step in your career.
OUR COMMITMENT TO INCLUSION
We’re committed to creating an inclusive workplace where everyone feels respected, supported and able to thrive.
We’re proudly recognised by the Workplace Gender Equality Agency (WGEA) and accredited by WORK180 for our commitment to supporting women to build meaningful, long‑term careers - recognition that includes being named one of the Top 101 Workplaces for Women 2025.
We’re also progressing our Innovate RAP, helping build stronger partnerships and meaningful opportunities for Aboriginal and Torres Strait Islander peoples.
We welcome people from all backgrounds, identities and lived experiences, and we’re here to support any access requirements or adjustments throughout the recruitment process.
