Description

FleetPartners is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing through its suite of brands.

THE ROLE:

Customer satisfaction will be your top priority! In this role, you will use your technical knowledge to assist staff with level 1 IT support tasks.

Key responsibilities will include:

• Handle internal Technical Support calls and triage tickets submitted through Jira’s Service Desk portal.
• Troubleshoot and resolve level 1 IT issues, escalating tickets to level 2/3 support when required.
• Windows desktop support.
• Provision new hardware and software installations.
• Monitor servers and core applications.

ABOUT YOU:

You’re an enthusiastic IT support professional who enjoys solving problems, helping people, and keeping technology running smoothly. You bring a solid technical foundation, a customer‑first mindset, and a willingness to keep learning as you grow in your career.

To be successful in this role you will have:

• Minimum 1 year of experience in Technical Support
• Hands‑on experience with Active Directory
• Working experience with Office 366 with proficiency in Windows and Microsoft application support
• Basic networking skills
• A commitment to delivering excellent customer service

THE PERKS:

• Hybrid work flexibility in a incredible office space overlooking the Harbour Bridge!
• A ‘Dress for your Day’ policy
• Business hours - no weekends or late nights! Hello work life balance!
• Accelerate your career with tailored learning, development programs, and real growth opportunities
• Rewards programme, including a range of discounts from a variety of retailers
• An extensive range of other employee benefits.

Love solving problems and helping people? Bring your IT skills to a team that values growth and collaboration - apply today.

Offer of employment with FleetPartners Group is conditional upon the successful completion of a background check, subject to applicable laws and regulations.

Awards

Top 101 Australian Workplaces for Women 2025

Certified carbon neutral fleet organisation

WGEA Employer of Choice for Gender Equality