Field Service Supervisor

Abbotsford, Melbourne

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.

Join Us and Make an Impact.

We are currently seeking a Field Service Supervisor to join our Honeywell Building Automation team in our Abbotsford, Melbourne office. This role is an individual contributor and responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement. Additionally, the Field Service Supervisor will drive business growth by supporting the preparation of quotes and proposals, ensuring that service delivery aligns with customer needs and expectations.

Key Responsibilities:

• Support a team of Security Technicians and Engineers to deliver on agreed service and maintenance contract outcomes and small project work
• Subcontractor management
• Resource management and allocation
• Client management and building strong client relationships ensuring customer satisfaction
• Ability to manage and deliver maintenance contract obligations
• Support timely and accurate compliance with internal metrics for financial reporting, cost controls, Health and Safety and Quality Assurance

Key Experience & Capabilities:

• Bachelor’s degree in engineering or related field
• Minimum 5 years’ relevant experience in Service/Maintenance field