Job description
About Us
Infosys is a global leader in technology services and consulting. We enable clients in more than 56 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 250,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Short Description: Looking for Senior or Lead Consultant on Customer Communication Management (CCM) domain with specialization on SmartCOMM CCM Product, SmartIQ and Java
Location: Melbourne, Sydney, Brisbane OR Anywhere in Australia
Job Summary: We are seeking an experienced SmartComm Developer to join our team. The ideal candidate will have a strong technical background in SmartComm, with the ability to lead and manage the development of highly personalized and targeted customer communications. This role involves working closely with stakeholders, coordinating with offshore teams, and ensuring the successful delivery of projects.
Roles and Responsibilities:
Infosys is a global leader in technology services and consulting. We enable clients in more than 56 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 250,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Short Description: Looking for Senior or Lead Consultant on Customer Communication Management (CCM) domain with specialization on SmartCOMM CCM Product, SmartIQ and Java
Location: Melbourne, Sydney, Brisbane OR Anywhere in Australia
Salary Range: AUD 108,571- 119,893(Annual Gross)
Job Summary: We are seeking an experienced SmartComm Developer to join our team. The ideal candidate will have a strong technical background in SmartComm, with the ability to lead and manage the development of highly personalized and targeted customer communications. This role involves working closely with stakeholders, coordinating with offshore teams, and ensuring the successful delivery of projects.
Roles and Responsibilities:
- Overall 8+ years of experience in IT and Consulting. Possess at least 5 years of experience in end to end CCM implementations primarily SmartCOMM CCM product. Added SmartIQ, Java experience is desirable
- Have extensive knowledge of all module Quadient Suite and their implementation mechanisms.
- Experience in Australia Financial and/Or Insurance Domain Desirable
- Exposure to working in AGILE environment (SAFe Agile)
- Relevant technical abilities including JIRA, Kanban, Confluence, and SQL
- Work with project managers and leads to determine scope and priorities for product development cycles
- Possess a fundamental understanding of end-to-end customer experience integration and dependencies.