See yourself being part of a large, transformational change? This could be the role for you!
Role Purpose
As a Senior Product Designer, you take a problem from discovery through to a shipped, production quality experience. You drive work forward, make the call on what to tackle next, and unblock yourself rather than waiting to be told what to do. You'll work across a range of product initiatives, and build deep domain knowledge in the areas you own over time.
You'll design complex B2B workflows for professionals in the financial advice industry — people who juggle dense information and demanding tooling to advise their clients. The software should clear friction, not add to it, which takes craft, systems thinking and the judgment to know what matters and what to leave out.
As a senior member of the team, you raise the bar through the quality of your own work, the consensus you build, and the designers you support informally. You partner closely with product managers and engineers to ship cohesive, scalable solutions at pace, without trading away craft.
It's a good time to join. We're reimagining how this software works, including where technology can take the busywork out of the job, and design has a real hand in shaping it. There's room here to influence both the product and how the product practice works.
Accountabilities & Deliverables
- Own the design of the work you take on end to end. Design complete experiences and consider how your work fits adjacent flows rather than designing in isolation.
- Ship production quality work that reduces complexity for the people using it.
- Run discovery and testing for the work you own, and bring the insight into planning and prioritisation rather than waiting to be asked.
- Define what success looks like up front, measure how the experience performs once it's live, and use that to decide what to do next.
- Protect and grow the design system. Reuse it first, question requests that fragment it, and contribute patterns as part of your work.
- Own the experience with engineering. Use prototyping, code and the right tools to close the gap between design and build, and stay hands on through delivery and QA.
- Connect design decisions to user and commercial outcomes, and question whether the brief is solving the right problem.
- Bring product thinking to discovery and prioritisation. Shape what gets built and why, not just how it looks.
- Communicate with clarity to cross-functional stakeholders, with no surprises on status or direction.
- Use AI deliberately to work faster without lowering the quality bar, and bring a point of view on how AI in the product should land for professional users.
Key Relationships
- Product Managers: Partner on discovery, problem definition, prioritisation and success measures, balancing user needs with commercial outcomes.
- Engineering Teams & Technical Leads: Collaborate on feasibility, prototyping, implementation and quality assurance to deliver cohesive, scalable experiences.
- Design Leaders & Fellow Designers: Seek and provide constructive critique, contribute to shared design standards and patterns, and support the development of others through informal coaching.
- Customers & End Users: Build an understanding of professional workflows, validate assumptions and evaluate whether solutions deliver the intended value.
- Customer-Facing Teams & Domain Specialists: Draw on customer feedback, product knowledge and industry expertise to inform design decisions.
- Product & Business Leaders: Communicate design direction, trade-offs and outcomes clearly, building alignment on priorities and recommendations.
Core Skills, Knowledge & Attributes
- Demonstrated experience owning design for a product area from discovery through to delivery and ongoing improvement, supported by a portfolio showing design craft, decision-making and outcomes.
- Strong visual and interaction design skills, with experience simplifying complex workflows and information-dense interfaces.
- Strong systems thinking, including the ability to connect adjacent workflows and design cohesive experiences across a broader product.
- Practical research expertise, with sound judgement in selecting methods, testing assumptions and translating findings into actionable direction.
- Proficiency with modern design and prototyping tools, alongside sufficient hands-on coding capability to test ideas and collaborate effectively through implementation.
- Experience using and contributing to design systems, with an understanding of reusable patterns, consistency and accessibility.
- Commercial awareness and the ability to connect design decisions to customer value, product priorities and business outcomes.
- Ability to define experience success measures and use qualitative and quantitative evidence to guide improvements.
- Clear communication and facilitation skills, including the ability to explain design rationale and build alignment across disciplines.
- A proactive, adaptable approach, with the confidence to navigate ambiguity, exercise independent judgement and maintain quality at pace.
- Thoughtful use of AI in design workflows and an informed perspective on designing useful, trustworthy AI experiences for professional users.
- Experience in financial services, regulated workflows or comparable complex B2B software environments is advantageous.
Key Competencies
- Customer Focus: Develops a deep understanding of users and their context, translating insight into experiences that reduce friction and improve outcomes.
- Product Judgement: Challenges assumptions, identifies the right problem to solve and balances user value, commercial priorities and technical feasibility.
- Design Excellence: Applies strong craft and attention to detail to deliver intuitive, accessible and production-quality experiences.
- End-to-End Ownership: Drives work independently from discovery through delivery and evaluation, anticipates dependencies and resolves barriers to progress.
- Collaboration & Influence: Builds trusted relationships, invites constructive challenge and brings stakeholders together around clear decisions.
- Systems Thinking: Considers the wider product experience, recognises dependencies and develops solutions that scale without unnecessary fragmentation.
- Evidence-Led Improvement: Defines success early, evaluates results and uses learning to shape subsequent priorities and design decisions.
- Capability Building: Raises the quality of the design practice through constructive feedback, knowledge sharing and informal support for other designers.
About Iress
At Iress, we make things happen. We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia’s largest technology companies and employs more than 1,500 people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.
Why Work With Us?
- 8 additional paid days per year to extend your weekends
- Hybrid working
- Generous cash bonus for every successful referral
- Starting school leave - 8.5 days of leave to assist your children with the transition to school
- Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
- 3 days’ paid leave per year to participate in charity initiatives
- Discounted health insurance premiums
- Access to learning and development programs through LinkedIn Learning
Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone’s uniqueness is valued and celebrated.
Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you!
We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.
For more information about what we do, our people and values, please visit our website - https://www.iress.com/join-us/careers/
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