Registry Management Administrator
Iress
Location: Melbourne
Job Type: Full time
Posted
See yourself being part of a large, transformational change? This could be the role for you!
At Iress, we make things happen
We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia’s largest technology companies and employs more than 2,500 people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.
Build your career at Iress!
This is an integral role within the company and the processing team with a focus on processing new applications and static/adviser updates in the Fund Services businesses.
Some of the awesome things you’ll be involved with:
Monitoring and conducting investigations of customers' accounts following AML, CTF AND KYC standards
Support the regulatory requirements of the on- boarding of customers, ensuring that the required ID documents have been requested from new and existing customers
Liaising with Internal stakeholders to collect any additional information required to progress with investigations
Prompt escalation of issues / risks identified within specified SLAs
Set up of new advisers and dealer groups
Update client data for existing clients
Process deceased estate accounts and ensure all relevant teams are informed of changes if applicable
Work with offshore processing team on a regular basis ensuring all relevant documents are registered and processed
What you will bring:
2+ years experience in a similar role
Strong business and analytical capabilities
Customer service focused
Excellent written and verbal communication
Strong reconciliation and problem-solving skills
Quality orientation/continuous improvement
High level of accuracy and attention to detail
Why work with us?
8 additional paid days per year to extend your weekends
Flexible working from home arrangements
Equity grants for our top 25% performers
Generous cash bonus for every successful referral
Annual Profit Share when Iress meets its annual profit targets
Starting school leave - 8.5 days of leave to assist your children with the transition to school
Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
3 days’ paid leave per year to participate in charity initiatives
Discounted health insurance premiums
Access to learning and development programs through Udemy
Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone’s uniqueness is valued and celebrated.
Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you!
We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.
For more information about what we do, our people and values, please visit our website - https://www.iress.com/join-us/careers/