At Johnson Controls, we’ve been making buildings smarter and safer since 1885 and our capabilities, depth of innovation, experience, and global reach have been growing ever since. Our diverse global team offers the world’s largest portfolio of building products, digital technologies, software, and services to transform the environments where people live, work, learn and play. Our mission is to continuously deliver the outcomes for our customers and partners. Tomorrow needs your talent. Tomorrow needs you.  So let’s talk today! 

The Company

Gordon Brothers Industries is the largest Industrial Refrigeration Company in Australia. We have offices in each mainland state and provide complete industrial refrigeration solutions including design, construction and comprehensive servicing for a wide range of sectors including mining, chemical, food and beverage.

The Role

Gordon’s is looking for a passionate Administration Assistant to join their office located in Melbourne VIC. This is an exciting and challenging opportunity to work as part of a team with career advancement possibilities.

• Provide administrative support for the service department, including service technicians.

• Answering incoming phone calls.

• Creating and raising service jobs.

• Preparing and raising of invoices – emailing to customers on a regular basis.

• Timecard data entry.

• Reconciliation of BOC accounts and follow up on gas bottles.

• Generate purchase orders for service technicians and engineers.

• Back up service administrators and main reception when on leave.

• Contribute to continuous development of internal systems to streamline administration functions.

• Development of pronto service “Training Module” documents.

• Maintaining license and training records, equipment maintenance records, ARCTICK license documentation.

• Collate all supporting documentation (service reports, maintenance sheets, etc.)

• Filing and maintenance of records retained in the Melbourne office.

• Requesting purchase orders from customers before sending to customer accounts.

• Advising customers of costs in order to gain a purchase order prior to invoicing.

• Receipting of purchase orders.

• Processing ‘goods return’ in Pronto (supplier credits).

• Assisting in managing work in progress report.

• Raising of picking slips from GBI store in Pronto.

• Issue stock from Pronto inventory warehouse onto jobs.

About you:

• Administration experience in a similar role

• Customer service skills (Strong service orientation)

• Team oriented approach

• Proficient MS Office Skills

• Excellent written and verbal communication skills and teamwork ability

• Professionalism and pro-activeness

• Excellent time management and work prioritization skills

• Relationship management with both employees and customers

• Ability to multi task and meet deadlines

• Self motivated and proactive

We Offer

This is a great opportunity for an Administration Assistant to grow and develop. We offer diverse on the job learning opportunities and a competitive remuneration package. If you are dedicated, have initiative and take pride in producing high quality work, this is an outstanding opportunity to be part of our growing team.

Please visit the Gordon Brothers website www.gordonbrothers.com.au prior to applying for additional information regarding the scope of our endeavours.

Application Process

If you think you have the above attributes and looking to kick start your career, please send your resume along with a cover letter. Only shortlisted candidates will be contacted.

#LI-JS4