Koala is a global furniture brand bringing Australian design and innovation to the world. We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place.

We’ve always believed in doing things differently, whether in the way we develop products, how we do people and culture, or the way we bring the brand to life. That mindset has fuelled our growth, helping us disrupt categories in ways that are creative, bold and often unexpected. While we’re a household name in Australia, our journey on the global stage is only just beginning.

Since launching in 2015, our furniture has reached homes across Australia, Japan, the US and the UK. As a B Corp-certified, customer-obsessed, and data-led company, we’re committed to revolutionising furniture for generations to come through design, innovation, and meaningful sustainability.

Role Description

At Koala, high performance and great culture go hand in hand. As we continue to grow, we know our people are critical to our success.

Every Koala brings unique skills, experience and talent. It’s the role of our Talent Acquisition team to recognise that potential and create the right experience to bring it into Koala.

We’re looking for a junior to mid level recruiter to support hiring across our Australian market, with exposure to global recruitment. You’ll partner closely with hiring managers, deliver a standout candidate experience and help attract the people who will strengthen both our performance and our culture.

If you’re passionate about creating a great candidate experience and want to build your career in talent within a fast-paced, values driven business, we’d love to hear from you.

Key Responsibilities

• End-to-end recruitment, including headhunting, CV screening and interview scheduling through reference checks and offers for primarily the Australian market, but with exposure to global as well.

• Deliver an exceptional candidate experience across all stages of the hiring journey.

• Continual and proactive LinkedIn Recruiter talent searches and pipelining to support our planned growth and high performance culture.

• Recruitment process optimisation and AI enablement; including hiring manager training, organisation of internal resources and our ATS (TeamTailor) for more efficient and accurate processes, tracking, reporting and measurement.

• Partner with hiring managers to train and support them through the recruitment process by consultation, sharing market insights and best practices.

• Support key employee lifecycle moments including inductions, Koalaversaries, Gumnut Awards and new joey starter packs.

• Assist in the ongoing development of the Koala Internship Program and academic partnerships.

• Manage Australian contractor documentation and compliance requirements.

• Support TA projects across areas like recruitment automation, DE&I initiatives, benchmarking, external talent partnerships and EVP, assisting with research, documentation and presentation materials.

• Build and maintain external networks to strengthen employer brand visibility and future talent pipelines.
  

Ideal background

To be considered for this role you must have 3+ years’ experience in talent acquisition, preferably end to end recruitment from a combination of agency and internal start-up across a broad range of roles. More than anything you must be an ambassador of the Koala culture - this means you embody our values, and are always on the lookout for future A Players to join our Treehouse. You’re humble yet driven, not afraid to get your hands dirty and you genuinely care about people and our planet.

• Familiarity with an ATS (Teamtailor preferred), GSuite and LinkedIn Recruiter, and bonus if you’re already leveraging AI in recruitment!

• Exceptional time management skills with a proven ability to effectively manage multiple priorities in a fast paced environment

• A proactive, solutions-focused and flexible work style with high attention to detail

• Work calmly under pressure whilst being adaptable to pivot priorities on short notice

• Did we mention that empathy is a must have? Our candidates are no different to our customers and are at the heart of the business and an empathetic approach is a must at every touchpoint

• You love people and thrive on supporting them

• Possess a continuous improvement mindset, where you can contribute your previous experience to do things better for Koala & for our candidates

• Immense initiative, you’re always thinking about what can be done next

• Ambition to develop further into the People & Culture space, but equally thrive on a variety of talent acquisition and project-based tasks
  

Treehouse Perks and Privileges

Koala is only great when its employees are happy — and we’re one happy bunch!

• Hybrid working - We’re mixing it up with ~3 days back in the Alexandria Treehouse (office) and work from bed/home (WFB)

• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.

  Treehouse goods - Fully stocked kitchen with an emphasis on healthy local produce, think bougie brekky, salad bar, kombucha on tap, monthly barbies and more.

• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!

• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.

• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.

• Accelerate your career - via our Learning Management platform, as well as individual and team growth budgets and dedicated days.

• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1% and so much more.

All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities We Look For

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognise that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.