About Liberty
Established in 1990, Mike Pero Mortgages is one of New Zealand’s largest and most respected mortgage broking businesses, with a nationwide network of franchise offices. Operating under a franchise model, Mike Pero provides residential mortgage, personal lending and insurance solutions through a broad panel of trusted lending and insurance partners.
Mike Pero is part of Liberty Financial Group. As a leading non-bank lender across New Zealand and Australia, Liberty has spent decades helping people get financial through free-thinking lending solutions. Having supported more than 850,000 customers, we offer a diverse range of flexible products and are passionate about delivering exceptional experiences for our customers. We’re a collaborative, social and values-driven organisation. Our vision of being the leading finance group that champions free thinking is guided by FLAIR — being Fair, Learning, Accountable, Invested and Resourceful. These values shape how we work, how we support our customers, and how we treat each other.
The Opportunity
We’re looking for an experienced and relationship-focused Network Manager to join our Mike Pero Mortgages team. In this highly visible role, you'll work closely with Franchisees and Advisers across New Zealand, helping them grow their businesses, improve performance, and deliver exceptional customer outcomes. You’ll act as a trusted business partner to the network, providing sales, operational and compliance support while driving growth and strengthening engagement across the Mike Pero Mortgages franchise community. This is a fantastic opportunity for someone who enjoys coaching others, building strong relationships, and making a tangible impact on business success.
Your day to day will be varied and rewarding. You will:
- Build strong relationships with Franchisees and Advisers across the Mike Pero Mortgages network
- Recruit, onboard and support new franchise owners, providing the training, coaching and development required for them to become competent, confident and successful advisers
- Support Franchisees to develop business development and sales plans that drive growth and improved performance
- Identify opportunities to improve profitability, productivity and customer outcomes across the network
- Provide coaching, mentoring and ongoing support to both new and established Franchisees
- Deliver operational, sales and service guidance to help Franchisees achieve business objectives
- Use data insights and reporting to measure performance and support informed decision-making
- Keep Franchisees informed of product updates, rate changes, marketing initiatives and business priorities
- Support the delivery of compliance and audit requirements across the franchise network
- Assist in managing customer complaints and ensuring appropriate resolutions are achieved
- Work closely with internal stakeholders to deliver network development initiatives, training and events
- Conduct regular franchise visits to strengthen relationships and identify growth opportunities
- Promote a positive, risk-aware and values-led culture across the network
Enough about us, lets talk about you
You are a natural relationship builder who enjoys influencing, coaching and supporting others to succeed. You bring strong commercial acumen, a customer-first mindset and a passion for helping businesses grow. You’ll also bring:
- Experience in business development, relationship management, franchise management or financial services
- A strong understanding of mortgage lending, financial services or a related industry
- Proven ability to build trusted relationships and influence a broad range of stakeholders
- Strong coaching and mentoring skills with a focus on driving performance and growth
- Excellent communication and presentation skills
- The ability to analyse data and use insights to improve business outcomes
- A proactive, self-motivated and solutions-focused approach
- Strong organisational skills with the ability to manage multiple priorities
- A commitment to compliance, customer outcomes and continuous improvement
- Willingness to travel regularly throughout New Zealand to support the franchise network
Why join Liberty Financial Group?
At Liberty, we take pride in fostering a workplace where everyone can bring their true authentic selves. Our free-thinking, diverse and inclusive culture is something we celebrate daily. We are deeply committed to gender equality, disability support, LGBTQIA+ inclusion, mental health awareness, and religious and cultural diversity. As we help people achieve financial stability, we also honor the contributions of Indigenous Australians, Torres Strait Islanders, and other cultural minority communities.
Our dedication to diversity and inclusion extends throughout our workforce and community initiatives. We’re proud to be recognized by Work180 and certified as a B Corporation.
Being named Employer of the Year at the Women in Finance Awards in 2021 and 2023 and Employer of Choice Winner for 2023 at the Australian Business Awards, reflects our ongoing commitment to making Liberty the best place to work. We believe that beyond competitive financial rewards, it's the thoughtful, small touches that truly make a difference in supporting our team's needs and well-being.- we provide access to a large number of great benefits such as:
- Wellness perks including, gym subsidies, free counselling, flu vaccinations, health-checks, massages and private health
- We are social with monthly themed lunches and events, EOY and EOFY parties, and corporate casual dress
- Community groups such as our Internal Pride Network (LGBTQIA+), Women in Leadership, Green Stars (environmental enthusiasts!) and more
- An opportunity to give back to the community with our Lend-A-Hand initiatives
- Fantastic growth and career progression opportunities with access to online development courses
- There's more?! Yes we have coffee, daily fruit, lunch and constant snacks available anytime!
Liberty is an equal opportunity employer. We encourage applications from all people, regardless of race, gender, religion, age, sexual orientation, gender identity or disability.
Only shortlisted candidates will be contacted.