💼 About the role

As a Service Specialist Graduate, you play a pivotal role in driving Liberty’s success — serving as the first point of contact for our customers and business partners. Your impact will be measured by the quality of post‑settlement support you deliver, ensuring every interaction strengthens Liberty’s position as Australia’s leading non‑bank lender.

This role is designed for graduates in Finance, Banking, Business, or Commerce who want to apply their academic knowledge in a fast‑paced, customer‑focused environment where results are celebrated and career growth is accelerated.

🚀 What your day may look like:

• Delivering customer experiences that consistently exceed expectations

• Responding to enquiries across phone, email, and webchat with speed and accuracy

• Contributing to team stand‑ups and continuous improvement initiatives that lift performance

• Building strong relationships and providing innovative solutions that differentiate Liberty

• Thriving in a dynamic, agile team where results are celebrated

🎯 About You:

You are a free‑thinking graduate who is:

• Passionate about achieving results through customer excellence

• A confident communicator with sharp problem‑solving skills

• Driven to learn, grow, and take ownership in a fast‑paced environment

• A team player who thrives in collaborative but performance‑focused cultures

🏆 Why Join Liberty?

At Liberty, we celebrate people bringing their most genuine and authentic selves to work. We’re proud of the diverse and inclusive culture we’ve built, supported by initiatives across gender equality, disability, LGBTQIA+, mental health, and cultural inclusion. We acknowledge and value the contribution of Indigenous Australians, Torres Strait Islanders, and other cultural minority communities as part of our mission to help people #GetFinancial.

We are endorsed by Work180 and certified as a B Corporation, proving our commitment to performance with purpose. Liberty has been recognised as Employer of Choice at the 2024 and 2023 at the Women in Finance Awards - we will never stop raising the bar to make this the best place to work. We believe it’s the little extras that help our team perform at their best. We provide access to a wide range of benefits designed to keep you sharp, motivated, and ready to achieve:

• Wellness perks including counselling, yoga, meditation, health checks, massages, private health and gym subsidies

• Social culture with themed lunches, EOFY/EOY parties, and corporate casual dress

• Community groups such as Pride Network (LGBTQIA+🌈), Women in Leadership, and Green Stars (environmental enthusiasts)

• Opportunities to give back through Lend‑A‑Hand initiatives

• Career acceleration with structured progression opportunities and access to online development courses

• Daily extras like lunches, coffee, fruit, and snacks always available 🥪☕

Liberty is an equal opportunity employer. We encourage applications from all people, regardless of race, gender, religion, age, sexual orientation, gender identity, or disability.

📩 Ready to Apply?

Submit your application by clicking “Apply Now.” Only shortlisted candidates will be contacted.