Melbourne is Australia's fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city.
We're looking for a Safety Investigation Specialist to join our Operations Safety team on a permanent, full-time basis, reporting to the Safety & Investigation Manager and based at 700 Collins Street.
In this role, you will lead incident investigations, identify root causes and emerging safety risks, and contribute to continuous improvement initiatives that enhance safety outcomes across Metro's network. Working closely with operational stakeholders and safety specialists, you'll play a key role in strengthening organisational learning and supporting a safe and reliable railway for our people and passengers.
What We Offer
- A rewarding opportunity to strengthen Metro's safety culture and contribute to continuous improvement across the rail network.
- Exposure to a diverse range of investigations, stakeholders and operational environments, building your expertise in safety and risk management.
- A collaborative team environment with ongoing professional development opportunities and the chance to make a direct impact on safety outcomes.
Key Responsibilities
- Conduct incident investigations and compile reports in accordance with Metro's Safety Management System requirements, including Level 1, Level 2 and Initial Safety Investigations.
- Gather, analyse and assess evidence to identify root causes, contributing factors and systemic weaknesses.
- Prepare comprehensive investigation reports and recommend corrective actions that address underlying causes and improve operational safety.
- Provide support for regulatory notifications and responses to enquiries from key regulators including WorkSafe Victoria and the Office of the National Rail Safety Regulator (ONRSR).
- Escalate emerging safety and rail safety risks.
- Work with external stakeholders as part of investigations, including Victoria Police, the State Coroner and the Transport Accident Commission.
- Partner with Human Factors and Risk specialists to identify opportunities for safety improvement and strengthen organisational controls.
- Ensure human and organisational factors are incorporated into investigations, with support from the Human Factors Lead.
- Monitor and identify emerging safety issues, trends and risks, escalating concerns to relevant leaders where required.
- Contribute to safety governance forums and support continuous improvement initiatives across Operations.
- Develop and communicate shared learnings from investigations to promote organisational learning and enhance safety performance.
Qualifications, Skills and Experience
Mandatory
- ICAM Lead Investigator or TapRoot Advanced Root Cause Analysis Team Leader qualification, and Train Track Safety Awareness (TTSA).
- Proven ability to conduct investigations, analyse evidence and prepare high-quality reports.
- Strong analytical, problem-solving and decision-making skills, with the ability to identify root causes and manage competing priorities.
- Excellent communication and stakeholder engagement skills, with the ability to work effectively across all levels of the organisation.
- Experience in safety, risk, compliance, operational or rail environments, and willingness to travel across the Metro network as required.
- Successful completion of a Category 3 rail safety medical assessment.
Are you Interested?
If you're passionate about safety, investigations and driving meaningful improvements, we'd love to hear from you.
Not sure you meet every requirement?
We encourage applications from candidates with diverse experiences and backgrounds. If you're excited about the role but don't meet every criterion, we still encourage you to apply. Metro Trains Melbourne is committed to building a diverse and inclusive workforce that reflects the communities we serve.
For more information, contact:
Narelle Blencowe – Talent Acquisition Lead at narelle.blencowe@metrotrains.com.au
Applications close: Friday 6th November 2026 @ 11:59pm
Metro’s commitment to an inclusive workforce
At Metro, we move Melbourne and we’re powered by our people. We’re committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.