General Manager Risk Environment and Quality - Docklands, VIC, Australia

About the Role:

Reporting to the Executive Director Safety and People, the General Manager Risk, Environment and Quality leads Metro Trains Melbourne’s enterprise risk, environmental sustainability, quality and integrated management frameworks. The role provides enterprise-wide governance, assurance and strategic leadership to support effective risk management, compliance, operational resilience and sustainable performance.

This role is permanent full-time and based out of our office at 700 Collins Street Docklands.

About You:

You are a senior leader with experience in a complex, regulated and operationally critical organisation. You bring enterprise risk, assurance and business continuity expertise, a strong understanding of integrated management systems, and the judgement and influence to advise executives, regulators and external authorities. You lead multidisciplinary teams, solve complex problems and translate enterprise priorities into sustainable outcomes.

What you will do:

• Govern enterprise risk, internal control, critical control assurance and business continuity frameworks.

• Lead environmental compliance, sustainability, energy efficiency, waste reduction and climate-resilience priorities.

• Govern Metro’s Integrated Management System, enterprise audit program, and quality and information-management standards.

• Shape executive decision-making through trusted advice on assurance, performance and emerging risk, while building strong relationships with key regulators, government and certification bodies.

• Lead, inspire and develop a high-performing team, building capability and fostering a culture of accountability, collaboration and continuous improvement

• Partner with the GM Safety to shape the Safety Division’s strategy and annual business plan, lead high-performing multidisciplinary teams, and drive meaningful change and continuous improvement.

Skills and Qualifications you have:

Mandatory:

• Tertiary qualification in risk, environment, safety, engineering, management, human factors or a related discipline.
• Substantial senior leadership experience in a complex, regulated and operationally critical organisation.
• Demonstrated experience leading enterprise risk management, internal control, assurance and business continuity fr ameworks.
• Demonstrated knowledge of quality, safety, environmental and asset management systems, including ISO 9001, ISO 14001, ISO 45001 and ISO 55001, and relevant legislation.
• Ability to establish a sound working knowledge of an operational rail network and Metro’s regulatory and contractual environment.
• Strong strategic planning, commercial judgement, executive communication, stakeholder management, influencing and negotiation capability.
• Demonstrated ability to lead and develop multidisciplinary teams, solve complex problems, and deliver organisational improvement and change.

Desirable:

• Postgraduate qualification or professional certification in risk, environment, quality, sustainability, governance or a related discipline.

• Experience in rail, transport, infrastructure or another safety-critical industry.

Moving Melbourne starts with you:

A career with Metro Trains Melbourne (MTM), means that you will work for a company that is known as a global leader in its field, one who prides themselves in getting Melbournians to where they need to go every day. Joining MTM means that you will:

• Have a rewarding career opportunity and the support and training to take your career to the next level.

• Be part of a safe, inclusive, diverse and supportive workplace.

• Be eligible to receive a free Myki Pass, allowing free public transport travel across Victoria.

• Have access to a wide range of corporate discounts, including healthcare, fitness, finance and more.

• Join a team making a real difference to Melbourne's rail network and the communities we serve.

Next Steps:

If this role resonates with your values, experience, and career growth, then click on the ‘Apply Now’ button, and submit your resume and/or cover letter (optional) addressing how your skills, knowledge and experience will be relevant to this role.

Applications close Sunday 8 November 2026

Other things to know:

• Shortlisting may commence prior to the closing date.

• Applicants must be an Australian citizen, permanent resident or hold a valid work permit to be eligible to apply

• Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can reach out and discuss with you.