Disaster Recovery Lead - Melbourne, VIC, Australia

About the role

Metro Trains has an exciting opportunity for an experience Disaster Recovery Lead to join our Technology Division. In this role you’ll play a key role in ensuring safeguards and processes for the organisations enterprise IT Disaster Recovery Capability. Working in our IT Service Management function you’ll be responsible for the development and maintenance of a Disaster Recovery and continuity frameworks to ensure our ability to recover critical technology services, applications, infrastructure and data following potential major incidents or technology disruptions which could affect our network and operations.

You’ll work closely with stakeholders from a technical and non-technical background to gather information and deliver on key Disaster Recovery and Business Continuity Objectives to ensure we are meeting franchise and regulatory obligations.

This is a permanent role based out of our Collin Street office, in this role you will be required to participate with the on-call roster.

Key Responsibilities

• You’ll lead and enhance the organisation’s Disaster Recovery and Business Continuity capability

• Develop, maintain and test recovery plans for critical technology services and systems across Operational Technology and the wider OCMS division

• You’ll ensure recovery requirements are embedded across OCMS operations, service management and project delivery

• Coordinate disaster recovery exercises, including tabletop and live testing activities.

• Identify and manage resilience risks, driving remediation and continuous improvement initiatives

• Partner with business, technology and third-party providers to strengthen recovery readiness

• Provide expert advice on disaster recovery, resilience and recovery best practices whilst developing clear, practical policies, procedures and recovery documentation

• You’ll connect with the wider business to deliver tabletop exercises and live testing to provide awareness of programs to build organisational resilience

• Monitor, report and improve recovery performance, compliance and testing outcomes

Qualifications

• Extensive experience in Disaster Recovery, Business Continuity, IT Service Management, Technology Operations or Risk

• Proven ability to develop and deliver enterprise-wide disaster recovery programs

• Strong understanding of RTO, RPO, Business impact assessment and technology recovery principles

• Experience leading disaster recovery testing and recovery exercises

• Knowledge of cloud, infrastructure, application, network and data recovery

• Communicate with influence with a range of different stakeholders across technical and non-technical background

• Ability to translate technical risks into clear business outcomes

• ITIL, Business Continuity or Disaster Recovery certifications are desirable

• If you have cyber recovery and ransomware recovery experience is advantageous

Next Steps

If this role resonates with your values, experience, and career growth, then please apply before the due date and be part of Melbourne’s growing rail network!

Applications for this role will close on Tuesday November 10th 2026.

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.