Metro is a multi-award winning organisation, and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive and safety focused, and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and truly be focused on a common goal which is to provide a world-class railway service.

About the role

We are currently seeking a dynamic Junior Application Support Analyst to be part of our Projects Division. In this role you will support the delivery of the Projects Division IT Digital Strategy and support the deployment and ongoing use of the Project Hub application.

The Junior Application Support Analyst will help to manage the Project Hub user base, adjust Project Hub functionality as required, create, and maintain PowerBi reports, and be first line of support for Project Hub users. You will play an integral part in the ongoing development of the Project Hub – a MS Power Apps solution and will work with the team to provide ongoing operational support. As an MTM employee, you will have access to free travel along the MTM Rail Network.

Accountabilities

The key responsibilities of the Junior Application Support Analyst will include but not be limited to:

• Supporting: Play an integral part in the user support of The Project Hub – a MS Power Apps solution. Work with the team to help support the application once it is operational.
• Problem Solving: Work with internal and external stakeholders to brainstorm and resolve problems with affordable, workable, manageable and reliable IT solutions.
• Data analysis: Work with the team to ensure the data in the project hub is up to date and accurate. Review data and look for anomalies to report on.
• Any other duties as specified by manager.

Desired Qualifications, Skills and Experience

• Tertiary qualification in Computer Science or equivalent
• Proficient Microsoft Application skills, including SharePoint, Power Apps, Power BI
• Strong attention to detail with ability to multitask and prioritise as well as demonstrate organisational skills and initiative
• Proficient written and verbal communication skills in English
• MS Power Apps Certification desirable
• Digital application development expertise desirable

Why work for Metro?

• Attractive Remuneration: Excellent pay package with laptop and mobile phone
• Career Progression: Career development support and opportunities to learn new skills within a multi-disciplinary environment
• Vibrant and Ambitious Team: A collaborative team of passionate people who are dedicated to delivering projects that improve the safety and reliability of Melbourne’s rail network
• Permanent Opportunity: Our ongoing involvement in the exciting pipeline of major rail projects
• Benefits: Free Myki travel across Victoria and other great corporate discounts
• Work-Life Balance and Hybrid Working: We encourage flexibility and wellbeing; you will manage your own schedule and we will support you to thrive in your role. MTM supports flexible working arrangements.

This is a fantastic opportunity to build on the career you've developed to date and take it to the next level by making a tangible impact that matters.

If what you have read resonates with your values, experience and career aspiration then please submit your application by COB, 11th September 2022.

MTM is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please note only applications with the right to live and work in Australia will be considered for this position.